Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
DeliveryDriver

April Jackson

Danville,KY

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Registrar

Vision Elite Athletics
01.2024 - Current

The Registrar plays a key administrative role in ensuring the efficient and organized operation of Vision Elite Athletics. This individual is responsible for overseeing athlete registration and payment compliance, maintaining up-to-date records, supporting event and program logistics, and managing equipment inventory. The Registrar ensures that all systems are running smoothly behind the scenes so athletes, families, and staff can focus on performance and development.

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Key Responsibilities:

1. Athlete Registration & Payments

Coordinate and manage all athlete registrations using Vision Elite-approved platforms (e.g., Google Forms, Jotform, SportsEngine, etc.).

Track and verify payment status for all participants, sending reminders and following up with families as needed.

Communicate clearly and professionally with families regarding registration issues, balances due, and payment options.

Maintain accurate and up-to-date registration records and participant rosters.

2. Program & Business Organization

Assist with organizing club records, team lists, event schedules, and administrative timelines.

Maintain confidentiality and accuracy of sensitive athlete and financial data.

Provide registration data and updates to program directors and coaches as requested.

3. Equipment & Apparel Inventory

Track inventory of uniforms, training gear, tournament supplies, and branded merchandise.

Coordinate orders, reorders, and distribution of equipment and apparel.

Ensure all materials are prepared and available for events and practices.

4. Event Support

Assist with pre-event setup including check-in lists, registration tables, and materials.

Work collaboratively with the operations team during tournaments and showcases when needed.

Delivery Driver

Spark
05.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Delivery Driver

DoorDash & Uber
02.2020 - Current
  • Delivering orders, operating a vehicle, navigating, communicating, maintaining records, and keeping vehicles in good condition.

Air Associate

Amazon
08.2022 - 05.2023
  • Vehicle Inspection, Cargo Handling, Operation and Navigation, and Maintenance.
  • Load and unload aircraft and trucks, remove tie-downs and other gear when loading and unloading, and prepare packages for sortation and load onto containers.
  • Operated and maintained electronically powered tug vehicles to safely transport large quantities of customer packages, stored in designated containers or "cans," throughout the warehouse facility, ensuring timely delivery and adherence to safety protocols.

Customer Service Representative

Afni
08.2018 - 06.2019
  • Vehicle Inspection, Cargo Handling, Operation and Navigation, and Maintenance
  • Load and unload aircraft and trucks, remove tie-downs and other gear when loading and unloading, and prepare packages for sortation and load onto containers.
  • Operated and maintained electronically powered tug vehicles to safely transport large quantities of customer packages, stored in designated containers or "cans," throughout the warehouse facility, ensuring timely delivery and adherence to safety protocols.

Seasonal Package Handler

UPS
11.2017 - 01.2018
  • Vehicle Inspection, Cargo Handling, Operation and Navigation, an Maintenance
  • Load and unload aircraft and trucks, remove tie-downs and other gear when loading and unloading, and prepare packages for sortation and load onto containers.
  • Operated and maintained electronically powered tug vehicles to safely transport large quantities of customer packages, stored in designated containers or "cans," throughout the warehouse facility, ensuring timely delivery and adherence to safety protocols.

Special Education Teacher

Russellville Independent Schools
07.2017 - 09.2017
  • Designing and delivering individualized educational plans for students with Autism Spectrum Disorder (ASD), utilized specialized teaching methods to address their unique learning needs, communication challenges, and behavioral patterns, while fostering a safe and structured learning environment within the classroom.

Children's Services Coordinator

Community Action Council
09.2016 - 07.2017
  • Directed and operated assigned classrooms to assure compliance with requirements set forth by the council, local, state, and federal guidelines.
  • Provided input on center budgets and monitored enrollment and child/staff ratio.
  • Ensured developmentally appropriate curriculum is implemented and articulated to staff and parents.
  • Ensured timely completion and reporting of on-going assessment of children, child educational plans, and intervention services.
  • Maintained training, criminal records checks, health records and other records required by funding sources on classroom staff.
  • Ensured appropriate placement and supervision of volunteers used throughout the classrooms. Maintained criminal record checks on regular volunteers.
  • Communicated and coordinated with central office support and administrative services.
  • Serves as a resource for teaching staff.
  • Assists facility management staff in assuring the required licensing and building code requirements are met in child development facilities.
  • Ensured that assigned center acquires and maintains NAEYC Accreditation.
  • Ensured child health and development records were current, complete, and recorded.
  • Served as acting Center Manager in his/her absence.

Early Head Start Teacher

Community Action Council
10.2014 - 09.2016
  • Responsible for providing comprehensive care and education to infants and toddlers enrolled in the Early Head Start program, focusing on their social, emotional, physical, and cognitive development through developmentally appropriate practices, while actively engaging parents and fostering a supportive learning environment.

Customer Service Representative

Affiliated Computer Services/Xerox
03.2007 - 09.2015
  • Identified customer product and/or service needs. Reviewed and updated activity on accounts. Provided basic technical support. Promoted and sold products and services.

Deli Clerk

Dominick's Finer Foods
08.2006 - 01.2007
  • Provided excellent customer service, made product recommendations, and answered questions.
  • Prepared food for customers, including slicing deli meats and cheeses, making sandwiches, and pricing and packaging items.
  • Learned about new deli items and menu options quickly.
  • Made sure the deli display cases were organized and fully stocked with fresh food.
  • Used portion scales, handheld printers, and point-of-sale systems to price items and complete transactions.
  • Operated all deli equipment according to safety guidelines.
  • Cleaned and sanitized deli equipment and food surfaces, including meat and cheese slicers, deli display cases, and utensils.
  • Followed written and verbal instructions from managers.
  • Adhered to federal, state, and local food safety and sanitation guidelines and company policies.

Team Member/Cashier

Fazolli's Italian Restaurant
09.2004 - 08.2006
  • Cleaned and sanitized work area, prepared all dishes according to exact recipe specifications, communicated with Team Members to ensure all Kitchen Team Members were coordinated and operated as efficiently as possible.
  • Assisted the Oven Coordinator and Sandwich Station as needed.
  • Operated drive-thru by greeting drive-thru guests, recommended meals and add-ons, answered menu questions, processed orders, completed payment transactions, ensured order accuracy and thanked Guests for their business.

Education

BA - Elementary & Special Education LBD

Eastern Kentucky University
Richmond, KY
05.2014

AA - Elementary Education

Bluegrass Community and Technical College
Lexington, KY
05.2011

Skills

  • Customer Service
  • Positive Attitude
  • Problem-solving
  • Order verification
  • Strong communication
  • Documentation
  • Emergency repair
  • Materials transportation
  • Safe Driving
  • Attention to detail
  • Dependable and reliable

Certification

  • Customer Service (10+ years)
  • Powerpoint, Windows, Word, Communication, and Organizational Skills (10+ years)
  • Documentation, Excel, & Filing (3+ years)
  • Management (Less than 1 year)

Additional Information

Authorized to work in the US for any employer

Timeline

Delivery Driver

Spark
05.2024 - Current

Registrar

Vision Elite Athletics
01.2024 - Current

Air Associate

Amazon
08.2022 - 05.2023

Delivery Driver

DoorDash & Uber
02.2020 - Current

Customer Service Representative

Afni
08.2018 - 06.2019

Seasonal Package Handler

UPS
11.2017 - 01.2018

Special Education Teacher

Russellville Independent Schools
07.2017 - 09.2017

Children's Services Coordinator

Community Action Council
09.2016 - 07.2017

Early Head Start Teacher

Community Action Council
10.2014 - 09.2016

Customer Service Representative

Affiliated Computer Services/Xerox
03.2007 - 09.2015

Deli Clerk

Dominick's Finer Foods
08.2006 - 01.2007

Team Member/Cashier

Fazolli's Italian Restaurant
09.2004 - 08.2006

AA - Elementary Education

Bluegrass Community and Technical College

BA - Elementary & Special Education LBD

Eastern Kentucky University