April Jackson
Winter Park,FL
Summary
Experienced Professional Pet Stylist with a strong focus on client consultation and individualized grooming services. Expert in maintaining healthy coats and skin for dogs and cats, delivering styles that satisfy both clients and pets. Recognized in the animal-care community for implementing best practices that enhance service quality and increase revenue opportunities.
Overview
19
19
years of professional experience
Work History
Professional Pet Stylist
The Collar & Comb
West Hollywood
06.2025 - 03.2026
- Led grooming of dogs and cats using clippers, scissors, nail grinding rotary tool brushes, ear cleaning anal glands expressing
- to maintain a coat healthy coat, skin ears, nails and teeth
- Bathed pets with appropriate shampoos and conditioners for skin types.
- Guided clients on pet care during grooming services, enhancing their understanding of pet maintenance.
- Bathed and dried animals, ensuring comfort and cleanliness during the process.
- Checked animals for fleas and ticks and administered appropriate treatments when needed.
Senior pet stylist, Bather, Kendal Technician
Best Friends Pet Hotel Walt Disney world
Lake Buena Vista, Florida
08.2018 - 02.2023
- Provided thorough grooming services for various dog breeds and sizes
- Bathed dogs using industry standard grooming supplies and techniques.
- Educated pet owners on proper grooming practices and pet care.
- Trained and assisted new groomers on salon knowledge and best practices
- Cleaned and sanitized kennels and VIP suites to maintain hygiene standards assist with dog walks running dogs to daycare & camp play time cuddle time in reading Disney stories to the guest at night
Professional Dog Groomer/Dog Bather
Petsmart
Willow Grove, Pennsylvania
06.2009 - 08.2018
- Groomed various dog breeds with clippers and scissors for optimal appearance.
- Cleaned ears, trimmed or grind nails, and expressed anal glands as per client requests.
- Monitored animals for stress or discomfort during grooming sessions.
- Assessed coat condition and skin health to identify potential medical issues.
- Maintained grooming tools and equipment for safe, effective use.
- Bathed dogs using suitable shampoos and conditioners to promote coat health.
- Consulted with pet owners to clarify grooming preferences and needs.
- Trained junior groomers on best practices and techniques as second in command to the salon leader
CSC- Client service coordinator
Banfield, the pet hospital
Willow Grove, Pennsylvania
09.2007 - 06.2009
- Greeted clients and pets to cultivate a welcoming atmosphere at veterinary clinic.
- Scheduled appointments using practice management software for streamlined service.
- Answered phone calls, addressing inquiries and providing information about services.
- Managed patient records, ensuring accuracy and confidentiality in data handling.
- Assisted veterinarians with patient intake by collecting medical histories and vital signs.
- Processed payments and addressed billing inquiries to ensure smooth transactions.
- Coordinated follow-up communications for pet health and wellness reminders.
- Maintained cleanliness of reception area to ensure safety for clients and pets.
Education
Certified Dog Groomer - Pet Styling, Dog And Cat Anatomy, Signs of Stress
Petsmart Grooming Academy
Willow Grove, PA10-2010
Skills
- Pet grooming
- Breed-specific styling
- Brushing and combing techniques
- De-matting techniques
- Clipper technique
- Coat maintenance
- Skin care
- Animal anatomy
- Injury evaluation
- Client consultation
- Customer service
- Sales techniques
- Time management
- Attention to detail
- Professionalism and ethics
Timeline
Professional Pet Stylist
The Collar & Comb
06.2025 - 03.2026
Senior pet stylist, Bather, Kendal Technician
Best Friends Pet Hotel Walt Disney world
08.2018 - 02.2023
Professional Dog Groomer/Dog Bather
Petsmart
06.2009 - 08.2018
CSC- Client service coordinator
Banfield, the pet hospital
09.2007 - 06.2009
Certified Dog Groomer - Pet Styling, Dog And Cat Anatomy, Signs of Stress
Petsmart Grooming Academy