April Jefferson
patient transporter
North Charleston,SC
Summary
With over 11 years of experience in buyer awareness, credit operations, and retail sales, Brings a diligent and professional approach to the retail sales role at the esteemed company. Expertise in leveraging skills and knowledge to drive success and exceed expectations. Proven track record of excelling in high-volume sales environments, consistently delivering exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to ensure achievement of team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Transporter
MUSC
02.2022 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Collaborated with CNAs, nurses, and physicians for 2 1/2 years to maintain stability during transport and facilitate event-free transport.
Environmental Service Attendee
Sodexo
03.2018 - 02.2022
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Keep 2or4 storage areas and carts well-stocked, clean, and tidy
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Reduced cross-contamination risks by adhering to strict sanitation protocols for patient care areas.
- Assisted in the training and onboarding of new Environmental Service Aide team members, sharing best practices for efficient cleaning processes.
- Fostered a positive 4 year work environment through effective communication with team members and supervisors regarding task assignments and progress updates.
Sales Associate/ Cashier
GM Luggage, INC.
02.2018 - 06.2020
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Prepare sales slips or sales contracts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized 10 racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate/ Cashier
Mori Luggage and Gifts
09.2011 - 02.2018
- Maintain 7years knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Maintain records related to sales
- Demonstrate use or operation of merchandise
- Place special orders or call other stores to find desired items
- Arrange and display merchandise to promote sales
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Burke High School
Charleston, SC05.2004
Skills
- MS Office (Excel, Power Point, Word, Outlook)
- Payment Processing and Cash Handling
- Retail Operations
- Communication (Verbal and Written)
- Documentation
- Patient Communication
- Patient Safety
- Patient confidentiality
- Customer Service
Certification
BSL Training - 4 years
Timeline
Patient Transporter
MUSC
02.2022 - Current
Environmental Service Attendee
Sodexo
03.2018 - 02.2022
Sales Associate/ Cashier
GM Luggage, INC.
02.2018 - 06.2020
Sales Associate/ Cashier
Mori Luggage and Gifts
09.2011 - 02.2018
High School Diploma -
Burke High School