April Johnson
Flanigan's Resort
St. George,UT
14
years of professional experience
Knowledgeable professional with a background in spa and service industries. Contributed to team success through strong problem-solving abilities and effective communication skills. Focused on advancing organizational objectives with dedication and enthusiasm.
Work History
Lead Esthetician/Lead Spa Attendant
6 Years 8 Months- Provided facial, waxing, and body treatments, ensuring consistent service standards and guest comfort.
- Trained esthetics staff on treatment protocols, sanitation practices, and product recommendations.
- Recommended retail skincare products aligned with guest needs and service goals.
- Supervised spa attendant workflows, ensuring treatment rooms and relaxation areas remained guest-ready.
- Coordinated linen, towel, and amenity replenishment to support smooth daily spa operations.
- Inspected locker rooms, saunas, and common areas for cleanliness, safety, and presentation standards.
- Monitored inventory levels for supplies, communicating shortages to prevent service disruptions.
- Assisted therapists with room resets, equipment setup, and timely transition between appointments.
- Resolved guest requests promptly, maintaining calm service during busy resort periods.
- Implemented inventory control system, reducing product waste and optimizing stock levels.
- Streamlined appointment scheduling for improved efficiency and increased client bookings.
- Coordinated staff schedules to maximize coverage during peak hours while minimizing labor costs.
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
Pedicure Technician
2 Years 3 Months- Performed detailed pedicure services, ensuring client comfort, sanitation, and consistent treatment quality.
- Sanitized tools, foot baths, and workstations according to hygiene and infection-control standards.
- Trained newer technicians on sanitation procedures, service standards, and client communication.
- Assessed client foot and nail conditions, recommending appropriate care within service scope.
- Assisted in inventory management by tracking supply levels and submitting timely orders as needed, ensuring consistent availability of required materials.
Leasing Consultant
1 Year 9 Months- Conducted property tours and matched prospects with available units based on needs and budget.
- Processed lease applications, screenings, and move-in paperwork with accuracy and compliance.
- Managed resident inquiries, service requests, and follow-ups to support retention and satisfaction.
- Coordinated lease renewals, vacancy updates, and occupancy goals using property management systems.
- Collected rent payments, documented account activity, and resolved billing questions professionally.
- Maintained knowledge of community amenities, lease terms, and fair housing requirements.
Sales Consultant
1 Year- Cultivated client relationships to match fine jewelry selections with customer preferences and budgets.
- Demonstrated gemstone, metal, and diamond knowledge to guide confident purchase decisions.
- Processed sales transactions accurately using point-of-sale systems and payment controls.
- Coordinated special orders, resizing requests, and repair follow-up with workshop teams.
- Maintained secure handling of high-value inventory during sales floor and backroom activities.
Server
6 Years 11 Months- Managed hibachi table service, coordinating timing with chefs and supporting smooth guest dining flow.
- Presented menu specials, answered ingredient questions, and guided guests through Japanese steakhouse offerings.
- Processed orders accurately through POS systems, ensuring prompt communication between kitchen and dining room.
- Delivered attentive beverage and entree service, maintaining clean and organized table settings.
- Trained new servers on service standards, menu knowledge, and coordinated guest interaction.
- Maintained compliance with food safety and sanitation practices throughout service shifts.
Education
High School Diploma
No Degree - Performing Arts
Master Esthetician License - Esthetics
Skills
Microdermabrasion expertise
Hydrafacial experience
Anti-aging treatments
Expert skin analysis
Acne treatment
Waxing specialist
Appointment scheduling
Client retention strategies
Retail sales
Body treatment techniques
Detail orientation
Multitasking
Communication skills
Client assessment
Customer assessment
Spa product recommendations
Time management
Appointment management
Team collaboration
Verbal and written communication
Excellent team player
Timeline
Pedicure Technician
The Sole Sanctuary
02.2024 - 05.2026Read More
Leasing Consultant
Cyprus Property Management
06.2022 - 03.2024Read More
Lead Esthetician/Lead Spa Attendant
Flanigan's Resort
02.2020 - 10.2026Read More
Sales Consultant
Forever Young Fine Jewelers
09.2018 - 09.2019Read More
Server
Sakura Japanese Steakhouse
10.2012 - 09.2019Read More
Hurricane High School
High School Diploma
Read More
Snow College
No Degree from Performing Arts
Read More
Bon Losee Academy
Master Esthetician License from Esthetics
Read More