Summary
Overview
Work History
Skills
Timeline
April Kaiser

April Kaiser

Owasso,OK

Summary

Flexible hard worker ready to learn and contribute to team success.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Mowing Crew/Part Owner

DNA mowing
Owasso, OK
08.2015 - 11.2022
  • Performed mowing, edging, and trimming of turf grass.
  • Operated a variety of power equipment such as mowers, trimmers, blowers, and aerators.
  • Assisted in the installation of hardscaping features including patios, walkways, retaining walls, and outdoor lighting.
  • Inspected grounds for debris and removed all unsightly matter.
  • Participated in routine maintenance activities such as fertilizing and weeding beds.
  • Provided excellent customer service by responding promptly to inquiries from clients regarding landscape services.
  • Ensured safety protocols were followed while operating machinery or working with hazardous materials.
  • Monitored landscaping operations for compliance with company policies and procedures.
  • Assisted in the design of creative landscape solutions that met customer requirements.
  • Communicated effectively with supervisor regarding job progress and any issues encountered on the job site.
  • Organized tools and supplies needed for each job assignment prior to beginning work.
  • Cleaned up worksites when finished to ensure they were presentable upon completion.
  • Performed general repairs on equipment as needed to keep them operational at all times.
  • Cut and trimmed lawns using power mowers and edgers.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Pruned trees and bushes to improve visibility and shape.
  • Answered customer questions regarding care and general knowledge of landscape.
  • Applied mulch and burlap coverings to bushes and trees for winter.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Pruned and trimmed trees and shrubs with shears and pruning saws.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
  • Maintained or repaired tools or equipment for safety and longevity.
  • Trimmed or edged around flower beds, walks, or walls.
  • Cared for lawns by mulching, aerating, weeding or grubbing.
  • Raked, mulched and composted leaves.
  • Advised customers on plant, flower or shrubbery care.
  • Planted trees, shrubs, bushes and flowers in decorative planters and displays.
  • Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
  • Trimmed flowers and cleaned flower beds.
  • Provided proper upkeep of planters, paved areas or other grounds features.

Helper

Tulsa County Election Board
Tulsa, OK
11.2015 - 04.2017

Set up and take down election booths called the staff of the building to allow us access unloaded trucks and put away the equipment after elections

Child Nutrition Worker

Owasso Public Schools
Owasso, OK
09.2008 - 08.2015
  • Assisted with the preparation of meals and snacks in accordance with established menus and recipes.
  • Organized food supplies and ingredients to ensure efficient meal production.
  • Ensured compliance with applicable health, safety and sanitation regulations.
  • Maintained accurate records of food purchases, inventory, production and distribution.
  • Monitored temperature of foods during storage and service to ensure quality control.
  • Cleaned kitchen equipment, utensils, surfaces, floors and other areas to maintain a sanitary environment.
  • Adhered to all federal, state and local guidelines for child nutrition programs.
  • Served meals in an efficient manner while maintaining high standards of customer service.
  • Performed regular stock checks of food items for expiration dates and quality assurance purposes.
  • Performed cashier duties including counting money, giving change and processing payments.
  • Developed positive working relationships with co-workers through effective communication skills.
  • Attended meetings regularly to stay informed about new developments in the Child Nutrition program.
  • Operated cash register for processing children's food payments.
  • Maintained proper portions on plates and coordinated food service.
  • Took and recorded temperatures of food, refrigerators and freezers.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Portioned and wrapped food or placed directly on plates for service to patrons.
  • Removed trash and cleaned kitchen garbage containers.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Carried food supplies, equipment and utensils to and from storage and work areas.
  • Stocked cupboards and refrigerators and tended salad bars and buffet meals.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared workstations with ingredients and tools to increase efficiency.

Cashier

Belk Department Store
Owasso, OK
12.2007 - 11.2008
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed refunds for worn, damaged and broken merchandise.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Front Desk Medical Receptionist

Ashlock Chiropractic
Owasso, OK
01.2008 - 03.2008
  • Greeted patients, verified insurance information and collected copays.
  • Scheduled appointments, managed patient records and updated medical histories.
  • Prepared and maintained accurate medical charts for each patient visit.
  • Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
  • Verified patient demographics, entered data into electronic health record system and provided support to physicians.
  • Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
  • Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
  • Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
  • Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
  • Provided customer service to patients including answering questions about treatments or services offered by the practice.
  • Performed quality assurance checks on documentation to ensure accuracy of data entry.
  • Maintained a clean reception area by restocking supplies, cleaning furniture surfaces and vacuuming carpets.
  • Created new patient files upon request while adhering to organizational policies regarding file maintenance.
  • Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
  • Assisted with scheduling tests or other procedures as requested by physicians or other healthcare providers.
  • Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
  • Handled incoming mail including sorting letters according to departmental guidelines.
  • Coordinated with insurance companies regarding payment verification processes prior to delivering treatment plans.
  • Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Checked patients in and out for appointments and collected co-payments.
  • Handled correspondence, managed files and performed other clerical duties for office staff.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Gathered, transcribed and typed medical information into charts.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Informed patients of financial responsibilities prior to rendering services.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Processed patient payments and scanned identification and insurance cards.
  • Compiled physical and digital documents, charts and reports.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Straightened up waiting room to maintain neat and organized space.

Teller

IBC Bank
Owasso, OK
09.2007 - 11.2007
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers on a daily basis.

Skills

  • Heavy Lifting
  • Customer Service
  • Reading Blueprints
  • Flexible Schedule
  • Safety Procedures
  • Attention to Detail
  • Following Directions
  • Documentation and Reporting
  • Excellent Communication
  • Work Site Preparation
  • Equipment Maintenance
  • Equipment Operation
  • Documentation
  • Active Learning
  • Decision-Making
  • Punctual and Reliable
  • Adaptability and Dependability

Timeline

Helper - Tulsa County Election Board
11.2015 - 04.2017
Mowing Crew/Part Owner - DNA mowing
08.2015 - 11.2022
Child Nutrition Worker - Owasso Public Schools
09.2008 - 08.2015
Front Desk Medical Receptionist - Ashlock Chiropractic
01.2008 - 03.2008
Cashier - Belk Department Store
12.2007 - 11.2008
Teller - IBC Bank
09.2007 - 11.2007
April Kaiser