Experienced with credit risk assessment, financial analysis, and team leadership. Utilizes strategic planning to streamline credit processes and enhance performance. Track record of implementing effective credit policies that drive company growth and maintain compliance.
Overview
26
26
years of professional experience
Work History
Credit Manager - Russell Brands, Spalding and Spalding AAI
Fruit of the Loom
Bowling Green, KY
04.2024 - 04.2026
Managed customer credit accounts across retail, team, and international channels, ensuring accurate assessment of creditworthiness.
Reviewed and processed credit applications in alignment with company policies.
Analyzed financial statements to determine appropriate credit limits for new and existing customers.
Conducted periodic credit reviews and set or adjusted credit limits based on risk assessments.
Communicated with customers regarding payment terms, outstanding balances, and account issues.
Negotiated payment plans to resolve delinquent accounts and reduce bad debt exposure.
Collaborated closely with Sales, Customer Service, and Tax teams to support order fulfillment and account integrity.
Oversaw order release processing by evaluating and approving orders placed on hold due to credit-related issues.
Supervised a team of two Collector/Adjustors, ensuring timely completion of collections and account management tasks.
Escalated significant account concerns to the Director of Credit.
Asst. Credit Manager - Russell Brands/Spalding
Fruit of the Loom
Bowling Green, KY
06.2009 - 03.2024
Managed customer credit accounts across retail and team channels, ensuring accurate assessment of creditworthiness.
Reviewed and processed credit card applications in alignment with company policies.
Conducted periodic credit reviews and set or adjusted credit limits based on risk assessments.
Communicated with customers regarding payment terms, outstanding balances, and account issues.
Collaborated closely with Sales, Customer Service, and Tax teams to support order fulfillment and account integrity.
Oversaw order release processing by evaluating and approving orders placed on hold due to credit-related issues.
Contacted Customers on past due invoices and outstanding deductions in a timely and professional manner.
Escalated significant account concerns to the Credit Manager.
SR Collector/Adjustor - Activewear
Fruit of the Loom
Bowling Green, KY
06.2008 - 06.2009
Researched customer deductions and payment discrepancies to determine claim validity and ensure accurate account resolution.
Issued credit memos as needed while obtaining appropriate approvals and maintaining compliance with company procedures.
Communicated directly with customers to recover invalid deductions and resolve outstanding balance disputes.
Identified internal process issues contributing to deductions and collaborated with teams to implement corrective actions and reduce future occurrences.
Managed collection efforts on past-due invoices while maintaining positive customer relationships.
Escalated significant account concerns to the Credit Manager.
Accounts Receivable Analyst
Holley Performance Products Inc.
Bowling Green Ky
08.2000 - 06.2008
Analyzed accounts receivable aging reports to identify collection trends and discrepancies.
Coordinated with cross-functional teams to resolve billing issues and improve cash flow efficiency.
Developed and implemented streamlined processes for invoicing and payment tracking systems.
Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
Contacted internal and external customers to obtain documentation to support invoices and claims.
Mitigated disputes over invoices by liaising between internal departments and clients, ensuring clear communication and swift resolution of issues.
Oversaw order release processing by evaluating and approving orders placed on hold due to credit-related issues.
Processed Credit Card payments in with accuracy and efficiency.
Posted Cash payments to Customer's account in a timely and precise manner.
Education
Associate's Degree - Business Management
Elizabethtown Community College
Elizabethtown, KY
Skills
Risk Assessment
Team Leadership and Training
Oracle ERP
Power BI
Microsoft Office
Cross-functional Collaboration
Credit Analysis
Research and due diligence
Accomplishments
Introduced a Tax Software add on to our Tax Department that when added to existing system fixed incorrect tax billings.
Collaborated with Sales on an audit claim that saved company over $200K.
Timeline
Credit Manager - Russell Brands, Spalding and Spalding AAI
Senior National Accounts Manager for Spalding at Fruit of the Loom Canada, Inc.Senior National Accounts Manager for Spalding at Fruit of the Loom Canada, Inc.