Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
April Kinder

April Kinder

Mt Gilead,OH

Summary

Dynamic healthcare professional with expertise in healthcare systems analysis and contract negotiation, successfully enhancing patient care at Private Client. Proven ability to foster collaboration among providers, ensuring individualized healthcare plans. Recognized for professionalism and commitment to improving healthcare outcomes through strategic partnerships and effective communication.

Overview

8
8
years of professional experience
4
4
Certification

Work History

Healthcare

Private Client
  • Partnered with healthcare teams to address care plan management, development and implementation.
  • Provided expert consultation services for difficult cases referred from regional healthcare facilities.
  • Facilitated effective communication between radiology staff, patients, and other healthcare professionals.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Collaborated with healthcare providers to obtain necessary documentation for accurate billing.
  • Collaborated with healthcare providers to update patient information, improving quality of care.
  • Monitored patients'' vital signs, promptly reporting any concerning changes to healthcare professionals.
  • Collaborated with interdisciplinary healthcare teams to provide comprehensive, holistic care for patients.
  • Coordinated with healthcare professionals to facilitate timely patient care, improving patient outcomes.
  • Strengthened communication between healthcare professionals, fostering better collaboration among team members.
  • Assisted healthcare professionals in delivering specialized treatments, improving overall patient outcomes.
  • Developed strategic partnerships with community organizations, improving access to healthcare resources.
  • Collaborated with healthcare providers to tailor medication plans for complex cases.
  • Streamlined communication between patients, families, and healthcare providers for optimal care coordination.
  • Administered medications and injections as directed by healthcare professionals.
  • Formulated and implemented Number innovative medical strategies in Type healthcare field.
  • Improved patient satisfaction by implementing community-based healthcare initiatives.
  • Enhanced patient satisfaction through consistent communication with patients, families, and healthcare providers.
  • Ensured timely attention to patients by facilitating smooth handoffs between healthcare providers.
  • Collaborated with healthcare professionals to maintain high-quality care across departments.
  • Advocated for patients'' rights and best interests within the broader healthcare system.
  • Collaborated with other healthcare professionals to develop treatment plans.
  • Collaborated with healthcare professionals for accurate prescription interpretation and timely medication dispensing.
  • Enhanced patient care by providing efficient and compassionate support to healthcare professionals.
  • Improved patient care quality by implementing innovative healthcare programs and initiatives.
  • Facilitated communication between patients and healthcare professionals to improve care coordination.
  • Collaborated with healthcare providers to ensure optimal treatment plans for patients.

Cook/ Server

Waffle House
  • Prepared and served a variety of breakfast and lunch dishes in a fast-paced environment.
  • Maintained cleanliness and organization of kitchen areas to ensure compliance with health standards.
  • Collaborated with team members to streamline food preparation processes for improved efficiency.
  • Assisted in training new staff on kitchen procedures and menu items to enhance team performance.
  • Operated kitchen equipment, including grills, fryers, and ovens, ensuring safe usage at all times.
  • Monitored inventory levels and assisted in restocking supplies to prevent shortages during peak hours.
  • Implemented time management strategies to meet order demands during busy shifts effectively.
  • Engaged with customers to address inquiries and ensure satisfaction with meal quality and service.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.

Aide/stna

A Touch of Grace/ Home Health
02.2019 - Current
  • Assisted in daily operations by organizing materials and supplies efficiently.
  • Supported team members with routine tasks to enhance workflow productivity.
  • Learned safety protocols and adhered to guidelines for a secure work environment.
  • Maintained cleanliness and organization of work areas to promote safety and efficiency.
  • Adapted quickly to new responsibilities, demonstrating flexibility in various roles.
  • Offered caring companionship and emotional support.
  • Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
  • Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
  • Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
  • Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
  • Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Coordinated and scheduled meetings and appointments.
  • Edited and proofread documents for accuracy and completeness.
  • Monitored and tracked budgets and expenses.
  • Assisted in daily patient care, ensuring comfort and safety.
  • Maintained cleanliness and organization of patient areas to promote health standards.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Engaged with patients to provide emotional support and companionship.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Deli Worker

The Town Pump
04.2022 - 10.2024
  • Prepared deli items according to food safety standards and customer specifications.
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained cleanliness and organization of deli counters and equipment.
  • Operated slicers, scales, and other deli equipment with attention to safety protocols.
  • Collaborated with team members to ensure timely service during peak hours.
  • Stocked inventory, ensuring availability of fresh products for customer purchase.
  • Trained new staff on proper food handling techniques and operational procedures.
  • Implemented process improvements that enhanced efficiency in food preparation workflows.
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Improved customer wait times with efficient slicing techniques for meats and cheeses while maintaining precision in portion control.
  • Collaborated with fellow team members to ensure seamless operation during peak hours.
  • Prepared custom sandwich orders, adhering to customer preferences while maintaining high-quality standards.
  • Trained new employees on deli operations, policies, and procedures, contributing to a more efficient workforce.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Ensured timely completion of special requests or catering orders prioritizing accuracy and presentation.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Displayed exceptional knowledge of various deli products, enabling informed recommendations to satisfy diverse tastes.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Received positive feedback from customers regarding excellent service quality, boosting overall reputation of the store''s deli department.
  • Maximized shelf life of perishable items through proper storage methods following company guidelines.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced cash register.
  • Demonstrated adaptability and flexibility in accommodating unexpected changes in scheduling or workload.
  • Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
  • Streamlined daily tasks by implementing effective time management techniques during busy shifts.
  • Learned other teammates' work tasks to train as backup.
  • Accurately operated cash register to process customer payments.

Team Leader Manager

Rack Room Shoes
07.2017 - 08.2019
  • Led team in achieving sales targets through effective staff management and customer engagement strategies.
  • Developed and implemented training programs to enhance employee performance and product knowledge.
  • Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
  • Fostered a collaborative work environment by promoting open communication and team-building activities.
  • Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
  • Monitored store operations to ensure compliance with company policies and procedures, enhancing operational efficiency.
  • Resolved customer inquiries and escalated issues, maintaining high levels of satisfaction and loyalty.
  • Mentored junior staff members, supporting their professional growth and development within the organization.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team''s operations.
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
  • Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
  • Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.

Bartender/server

Pjs Family Resturant
12.2017 - 05.2019
  • Prepared and served a variety of alcoholic and non-alcoholic beverages to patrons.
  • Provided exceptional customer service by engaging with guests and anticipating their needs.
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health regulations.
  • Assisted in inventory management by tracking beverage stock levels and placing orders as needed.
  • Trained new bartenders on drink preparation techniques and bar operation procedures.
  • Implemented efficient workflow processes to improve service speed during high-volume shifts.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Lifeguard

Hidden Lakes
04.2013 - 05.2016
  • Monitored pool activities to ensure safety and compliance with regulations.
  • Provided immediate response to emergencies, administering first aid when necessary.
  • Conducted regular inspections of pool area and equipment for cleanliness and safety.
  • Educated patrons on pool rules and safe swimming practices to enhance overall safety.
  • Trained new lifeguards on emergency protocols and operational procedures for optimal performance.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Promoted water safety awareness with educational presentations to community groups.
  • Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
  • Streamlined rescue procedures by implementing an effective communication system among staff members.
  • Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
  • Performed routine equipment checks to ensure all lifesaving tools were in optimal condition.
  • Administered first aid and CPR, ensuring rapid response to accidents.
  • Monitored water conditions to provide timely warnings about potential hazards.
  • Improved visitor satisfaction by promptly addressing concerns and providing helpful information.

Education

No Degree - Masonry/ Block Work

Tri Rivers Career Center
Marion, OH

High School Diploma -

Cardington Digital Academy
Cardington, OH
04.2010

Skills

  • Healthcare benefits
  • Healthcare systems analysis
  • Healthcare contract negotiation
  • Collaboration with other healthcare providers
  • Healthcare Policy Understanding
  • Healthcare event planning
  • Individualized healthcare plans
  • Professionalism in healthcare

Certification

First aide, certified lifeguard, serve safe, infectious disease, cpr

Timeline

Deli Worker

The Town Pump
04.2022 - 10.2024

Aide/stna

A Touch of Grace/ Home Health
02.2019 - Current

Bartender/server

Pjs Family Resturant
12.2017 - 05.2019

Team Leader Manager

Rack Room Shoes
07.2017 - 08.2019

Lifeguard

Hidden Lakes
04.2013 - 05.2016

Healthcare

Private Client

Cook/ Server

Waffle House

No Degree - Masonry/ Block Work

Tri Rivers Career Center

High School Diploma -

Cardington Digital Academy

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