April Lambright
Pembroke Pines,FL
Summary
Dynamic and results-oriented professional with a proven track record at Advance Pharmaceutical, adept in clinical research and laboratory operations. Excelled in enhancing patient care and streamlining research processes, demonstrating exceptional problem-solving and teamwork skills. Achieved significant improvements in project timelines and accuracy, leveraging expertise in data collection and analysis.
Overview
9
9
years of professional experience
Work History
Research Assistant/ Phlebotomist
Advance Pharmaceutical
05.2020 - 12.2023
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Collaborated with other researchers to develop successful research strategies.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Coding and Billing Specialist
Dr. Marian Davis
01.2018 - 06.2020
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
- Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
Medical Assistant Team Leader
Mazhar Majid
06.2015 - 10.2017
- Established positive rapport with patients through empathetic communication and attentive service.
- Evaluated team performance regularly, providing constructive feedback for continuous improvement in professional development.
- Maintained strict adherence to HIPAA regulations, protecting patient confidentiality and safeguarding sensitive information.
- Promoted a safe working environment by adhering to infection control protocols in accordance with OSHA guidelines.
- Supported healthcare providers by preparing examination rooms promptly before each appointment.
- Implemented inventory management systems that minimized supply shortages and reduced costs associated with overstocking.
- Coordinated billing processes efficiently, minimizing errors and maximizing revenue collection for the practice.
- Created an organized workspace by implementing efficient documentation practices and streamlining recordkeeping systems.
- Provided exceptional patient support, addressing concerns and facilitating seamless appointment scheduling.
- Ensured timely completion of administrative duties, contributing to a well-managed medical office environment.
Education
Associate Degree In Nursing -
Future Tech Institute
Miami, FL06.2021
Skills
- Microsoft Office
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Multitasking and Organization
- Data Collection
- Data Entry
- Research and analysis
- Attention to Detail
- Complex Problem-Solving
- Documentation skills
- Clinical Research
- Laboratory Operations
Timeline
Research Assistant/ Phlebotomist
Advance Pharmaceutical
05.2020 - 12.2023
Medical Coding and Billing Specialist
Dr. Marian Davis
01.2018 - 06.2020
Medical Assistant Team Leader
Mazhar Majid
06.2015 - 10.2017
Associate Degree In Nursing -
Future Tech Institute