April Langford
Greenville,SC
Overview
12
12
years of professional experience
Work History
Housekeeping/ Grounds Keeper
Fitch Irick/ Assembly Apartment
02.2025 - Current
- Clean up the grounds first thing in the morning
- Clean up the facilities: laundry room, gym, clean apartments when families move out.
- Clean up the facilities: laundry room, gym, clean apartments when families move out.
- Take care of small repairs for Maintenace department.
- Make trips to Lowes for items we may need to complete our task of getting the apartment ready to move in.
QHI JANITORIAL SERVICES
Ev Technician
04.2024 - 12.2024
- Ensured compliance with health codes, regulations, and company policies through diligent oversight of daily
- Fostered inclusive work environment that promoted teamwork among diverse staff members working toward common goals.
- Optimized staff productivity by creating balanced schedules that maximized efficiency without sacrificing quality.
Customer Service Representative Front Desk Night Auditor
Comfort Suites
04.2023 - 11.2024
- Audit daily guest ledger and held accountable for end of day hotel accounting duties
- Train new hires, handle duties of the front desk agent including greeting, registering, and assigning rooms to guests, accepting payments, handle inbound and outbound calls, organizing paperwork, and data entry
- Schedule reservations, complete gift shop cashier duties, pull reports, input data in system, and ensure accuracy of financial information that comes through the hotel
- Post daily room rate and room tax to each guest at the close of business
Front Desk Customer Service
Armstrong Inn Suites
09.2021 - 04.2023
- Started as a Housekeeper and was promoted to Front Desk092022
- Trained employees, welcomed guests, followed company policies and procedures, maintained confidentiality, and upheld quality customer service standards
- Performed check in and check out tasks, managed reservations, informed customers about payment methods, verified information, registered guests, and collected necessary information
- Maintained updated records of bookings and payments
Caregiver
Private Duty Care
07.2019 - 09.2021
- Provided companionship and personal care
- Monitored vital signs and medication and assisted with personal hygiene and mobility needs
- Handled light housekeeping duties, prepared meals, and transported to locations outside the home to run errands to take to doctor appointments
- Ensured privacy of sensitive and confidential information
Banquet Coordinator Cafeteria Worker
Southern Foodservice Management
08.2016 - 07.2019
- Trained new hires, supervised4 employees, and performed skilled tasks necessary for preparation and serving of meals
- Answered inbound and placed outbound calls, scheduled reservations, took inventory, and ordered supplies
- Met standards of local, state, and federal health and safety regulations
- Established priority order of tasks necessary to complete an assignment
Assistant Manager Key Holder Customer Service
Spencer s
08.2013 - 07.2018
- Supervised4 employees, trained employees, coordinated schedules, and opened and closed store
- Took inventory, ordered supplies, replenished stock and equipment, managed bank deposits, and processed payroll
- Built relationships and stayed attentive to employees by motivating them to succeed and improve
- Addressed issues in a professional manner and resolved staff and customer service problems
- Operated cash register and ensured adherence to quality and safety standards, guidelines, and procedures
- Worked as part of team and led by example to ensure a positive atmosphere and excellent customer service
Education
medical billing and coding
Ultimate Medical Academy
01.2025
Skills
- Word,3 years
- Alot/ all computer skills,5 years
- Works good with her hands
- Works well alone or with very little supervision
- Great decision-making skills
- Problem resolution skills
LANGUAGES
English, Advanced
SOCIAL NETWORKS
- Facebook, https://yes
- Twitter, https://no
- Linkedin, https://no
ABOUT ME
- I have a drivers license
- I have been a supervising manager for 7 years
- I have my own vehicle
- I work well with others
Timeline
Housekeeping/ Grounds Keeper
Fitch Irick/ Assembly Apartment
02.2025 - Current
QHI JANITORIAL SERVICES
Ev Technician
04.2024 - 12.2024
Customer Service Representative Front Desk Night Auditor
Comfort Suites
04.2023 - 11.2024
Front Desk Customer Service
Armstrong Inn Suites
09.2021 - 04.2023
Caregiver
Private Duty Care
07.2019 - 09.2021
Banquet Coordinator Cafeteria Worker
Southern Foodservice Management
08.2016 - 07.2019
Assistant Manager Key Holder Customer Service
Spencer s
08.2013 - 07.2018
medical billing and coding
Ultimate Medical Academy