APRIL LANGLEY
Mebane,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Afterschool Daycare Assiatant
Alamance Burlington School System
10.2025 - Current
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Facilitated conflict resolution among children, teaching them valuable social skills.
Intake Casework for Foods and Nutrition
Alamance County DSS
06.2025 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Accounts Receivable Specialist (AR Specialist)
Universal Forest Products, Inc.
06.2022 - 09.2024
- Resolved customer disputes and negotiated payment terms with customers.
- Ensured compliance with all applicable laws and regulations.
- Processed credit card and online payments.
- Monitored and managed the accounts receivable aging report and prepared monthly reports for management.
- Investigated and resolved customer billing issues and disputes.
- Provided customer service and support to resolve customer inquiries and complaints.
- Processed customer payments and applied them to the appropriate accounts.
- Collaborated with sales and marketing teams to ensure timely payments.
- Collaborated with other departments to ensure timely resolution of customer issues.
- Assisted with the preparation of month-end closing entries.
- Monitored accounts and notified customers of overdue payments.
- Generated and distributed monthly customer statements and invoices.
- Reconciled customer accounts and resolved discrepancies in a timely manner.
- Ensured timely and accurate processing of invoices and credit memos.
Dispatcher/Office Manager
Dr. Drain Plumbing
07.2018 - 05.2022
- Updated and maintained databases with current information.
- Processed paperwork for driver payroll and other financial transactions.
- Provided timely and accurate updates to customers regarding delivery status.
- Responded to customer inquiries and provided assistance as needed.
- Responsible for scheduling drivers and ensuring timely deliveries.
- Established and maintained open communication with drivers.
- Investigated and resolved customer complaints in a timely manner.
- Utilized GPS tracking and dispatch software to coordinate driver routes and monitor progress.
- Utilized problem-solving skills to quickly address and resolve any unexpected delays.
- Managed office operations effectively, reducing paperwork processing time through digital integration and improved filing systems.
Record Clerk
Tri County Veterinary Service
07.2014 - 07.2018
- Organized and managed the filing system for all documents.
- Ensured all records were properly stored and organized.
- Compiled and maintained records of activities and transactions.
- Assisted in the preparation and distribution of reports.
- Analyzed and reviewed existing records for accuracy and completeness.
- Maintained records in accordance with legal and organizational requirements.
Data Entry Specialist
Medtox Laboratories
09.2008 - 01.2014
- Developed and maintained data entry standards and procedures to ensure accuracy and efficiency.
- Monitored data entry performance to ensure accuracy and completeness of data entry.
- Performed data entry from various sources including paper documents, web pages, scanned images, and email.
- Developed and implemented quality assurance procedures to ensure data accuracy and integrity.
- Entered and verified data into company database for accurate and timely retrieval of information.
- Utilized various software programs to import and export data into company databases.
- Maintained data entry logs and reports to track data entry progress and errors.
- Troubleshot and resolved data entry issues and errors.
- Researched and resolved discrepancies in data entry and database records.
- Ensured data entry accuracy and completeness by verifying and correcting data.
Education
High School Diploma - General Studies
Eastern Alamance High School
Mebane01.1997
Skills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Problem-solving
- Microsoft Excel
- Financial records and reporting
- Cash application
- Statement preparation
- Investigative research
Certification
Notary Public
Timeline
Afterschool Daycare Assiatant
Alamance Burlington School System
10.2025 - Current
Intake Casework for Foods and Nutrition
Alamance County DSS
06.2025 - 10.2025
Accounts Receivable Specialist (AR Specialist)
Universal Forest Products, Inc.
06.2022 - 09.2024
Dispatcher/Office Manager
Dr. Drain Plumbing
07.2018 - 05.2022
Record Clerk
Tri County Veterinary Service
07.2014 - 07.2018
Data Entry Specialist
Medtox Laboratories
09.2008 - 01.2014
High School Diploma - General Studies
Eastern Alamance High School