Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

April Lawler

Eugene,OR

Summary

I am an Experienced, Enthusiastic, self-motivated, Reliable, Responsible, and Hard working person. An Office Receptionist for over 8 years with excellent customer service administration skills, including scheduling appointments, efficient use of multi-line phones and verbal and written communication.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Owner

Fletcher’s Childcare
01.2024 - Current
  • Organized activities such as games, arts and crafts, music, outdoor play.
  • Assisted in preparing food and serving meals and refreshments to children.
  • Communicated effectively with parents regarding the daily activities of their child.
  • Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects.
  • Supervised field trips according to established guidelines and procedures.
  • Helped children with homework and school work.
  • Performed housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
  • Provided safe and nurturing environment for children of different ages.
  • Took payments & made copy’s and receipts

Receptionist

Blessing Hair Design
09.2019 - 10.2024
  • Data entry
  • Call backs
  • Making appointments
  • Taking payments
  • Setting up & getting new employees started, putting in their information in the computer
  • In Charge of the salon
  • Inventory
  • Provided superior customer service by responding to inquiries in an efficient and friendly manner.
  • Assisted with administrative tasks such as filing documents, copying materials.
  • Answered phones professionally in accordance with organizational protocols.

Med Tech

Grace Manor Assisted living
09.2017 - 01.2018
  • Managed patient records accurately and efficiently according to HIPAA standards.
  • Maintained a clean work environment by following safety protocols and procedures.
  • Assisted admitting personnel to obtain and record information related to patient’s vital statistics and circumstances of emergency.
  • Received supply of ordered medications and apportioned, mixed or assembled drugs for administration to patient.
  • Checked, cleaned and stocked rooms with supplies and linens in preparation for daily work schedule.
  • Recognized and reported abnormalities or changes in patient health status to nursing supervisor.
  • Trained new staff members in proper laboratory techniques as well as safety guidelines.
  • Maintained and updated laboratory inventory and supplies, ensuring adequate resources for laboratory operations.
  • Utilized problem-solving techniques to quickly and efficiently resolve complex issues.
  • Ensured compliance with HIPAA regulations regarding patient privacy rights.
  • Gave out narcotics to patients within the same time frame and documented everything

Receptionist

24 hr fitness
08.2015 - 03.2016
  • Greeted visitors warmly and ensured they had a positive experience.
  • Handled cash and credit card payments with accuracy.
  • Answered phones professionally in accordance with organizational protocols.
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
  • Assisted with administrative tasks such as filing documents, copying materials.
  • Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
  • Ensured reception area was clean at all times and stocked with necessary supplies.
  • Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
  • Signed for incoming deliveries and notified employees of packages.
  • Provided typing, word processing, and clerical support and assisted with special projects.
  • Started memberships with new customers

Education

Semester - Computers

Lane Community College
Eugene, OR

High School Diploma - undefined

North Eugene High School
Eugene, OR
06.1991

Skills

  • Appointment scheduling
  • Customer/Client relations
  • Data entry
  • Time management
  • Verbal and written communication
  • File management
  • Multitasking
  • Problem-solving
  • Professionalism
  • Payment processing

Certification

CPR & first aid certificate

Timeline

Owner

Fletcher’s Childcare
01.2024 - Current

Receptionist

Blessing Hair Design
09.2019 - 10.2024

Med Tech

Grace Manor Assisted living
09.2017 - 01.2018

Receptionist

24 hr fitness
08.2015 - 03.2016

High School Diploma - undefined

North Eugene High School

Semester - Computers

Lane Community College

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