April Lewis
Administrative Assistant
Spring,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Intermediate Typist Clerk / Administrative Assistant (Unclassified)
County of Los Angeles Department of Health Services
01.1992 - 02.2021
- Initial experience started in administration where clerical duties were exercised
- Those duties comprised of overall duties for an Administrative Assistant described below
- Assisted two Administrators and provided assistance for Administrative Senior Secretary
- Duties included, but were not limited to, utilizing verbal and written communications skills, and demonstrated several administrative office procedures
- Utilized computer applications with various Microsoft office systems (Word, Excel, PowerPoint)
- Scheduled appointments, answered phones, and arranged staff meetings
- Controlled the internal and external mail, fax, and email
- Accountable for maintaining a specific filing system along with preparing and distributing memorandums
- Occasionally, I would take escalated patient complaints and submit the complaints to the appropriate administrator for follow up
- Responsible for scheduling meetings and arranging food and beverages
- Composed minutes for the administrative meetings with staff members and outside vendors
- Transcribe minutes for distribution to all attendees
- Later, I took on the duty of customer service and assistance the medical staff in the family medicine and urgent care departments
- By working in the medical environment, I enacted as a team player with the medical team
- I’ve acquired years of experience by providing customer service to the patients that will visit the medical facility, and I assisted the personnel with additional clerical functions
- My role comprised of having the ability to multitasks, such as: typing 40 wpm, answering a multi phone line, ministering patients, and staff inquiry, registering patients for appointments, providing information to patients regarding their next appointment, and took prescription refill requests
- I was required to enforce company regulations and procedures, along with demonstrating problem-solving skills, critical thinking, prioritizing, as well as utilizing an organizational skill set
- I demonstrated the ability to use time management between multiple projects and or assignments.
- Verified data entered into database by reviewing, correcting and deleting data.
- Streamlined office operations with effective organization and management of files and records.
Education
Bachelor of Science - Business Administration
COLUMBIA SOUTHERN UNIVERISTY
Orange Beach, AL10.2021
ASSOCIATE OF SCIENCE IN BUSINESS - Business
COLUMBIA SOUTHERN UNIVERSITY
Orange Beach, AL10.2020
Skills
- WPM: 40
- Skilled in MS Office Suite
- Ability to work collaboratively as a team member
- Problem Solving and organizational skills
- Strong interpersonal & communication skills
- Thorough attention to detail
- Poised under pressure, within fast-paced work environment
- Document Scanning
- Data accuracy
- Document Typing and Formatting
- Excellent grammar
- Scheduling appointments
Certification
Real Estate Sales Person, California, #01973992, 01/01/2024
Activities
- Travel
- Arts & Crafts
- Volunteering
- Fishing
Timeline
Intermediate Typist Clerk / Administrative Assistant (Unclassified)
County of Los Angeles Department of Health Services
01.1992 - 02.2021
Bachelor of Science - Business Administration
COLUMBIA SOUTHERN UNIVERISTY
ASSOCIATE OF SCIENCE IN BUSINESS - Business
COLUMBIA SOUTHERN UNIVERSITY
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