APRIL LOMBARD
Baton Rouge,LA
Summary
- Certified in Word
- Certified in Powerpoint
- Tuskeegee Airmen AFJROTC National Award
- Enlisted Association Merit AFJROTC National Award
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
Overview
6
6
years of professional experience
Work History
Receptionist
Louisiana State University
Baton Rouge, LA
10.2022 - Current
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed company database and ensured the accuracy of contact information.
Shipping/Clothing Desk
Barnes & Noble at LSU
02.2023 - 03.2023
- Evaluated customer feedback and adjusted set list accordingly.
Server/Busser/Hostess
Sunny Side Up
05.2022 - 08.2022
- Responded to ad hoc cleaning duties at end of shift.
- Filled condiments and napkin containers during slack periods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Accurately recorded orders on cash register and point-of-sale system.
Cashier/Stocker/Warehouse
Everything Shoppe
05.2019 - 01.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Helped with purchases and signed customers up for rewards program.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Discounted purchases by scanning and redeeming coupons.
- Processed customer payments quickly and returned exact change and receipts.
Education
Bachelors - Sociology
Louisiana State University
12-2025
High School Degree -
Riverdale High School
05.2021
Skills
- Word 2018
- Powerpoint 2018
- Quick learner
- Highest Ranking Officer/Leader in LA-934 AFJROTC
- Scheduling
- Administrative support
- Recordkeeping and bookkeeping
- Data inputting
Timeline
Shipping/Clothing Desk
Barnes & Noble at LSU
02.2023 - 03.2023
Receptionist
Louisiana State University
10.2022 - Current
Server/Busser/Hostess
Sunny Side Up
05.2022 - 08.2022
Cashier/Stocker/Warehouse
Everything Shoppe
05.2019 - 01.2022
Bachelors - Sociology
Louisiana State University
High School Degree -
Riverdale High School