Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Magallanes

Las Cruces,NM

Summary

Highly motivated team player with passion for helping others. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

26
26
years of professional experience

Work History

Educational Assistant

LCPS, Organ Mountain High School
08.2017 - Current
  • Learning Coach for students enrolled in VLA classes, Night school classes, and Credit Recovery classes. Assist them with questions on work in APEX classes such as Eng., History, Biology, Chemistry, Algebra, Geometry, etc. and classes on Canvas such as Principles of Democracy, Transition to college Math, etc. Ensure completion and passing of classes according to Synergy, for credit so they can graduate. Maintaining proper reporting of grades and completion of classes to counselors for proper credit for graduation requirements. Assisted in front office and library as needed, answering phones, checking in books, collecting of fees, etc. Used Microsoft software, including but limited to Word, Excel, Powerpoint, Teams, etc.
  • Assisted Classroom teacher with lessons and classroom management. Covered classes and lessons when teachers were not available. Communication with students to help them understand assignments and work through them. Built relationships with students along with staff to help assist students when needed. Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency. Used behavior modeling and specialized teaching techniques to share and reinforce social skills ls. Oversaw students in classrooms and common areas to monitor, enforce rules, and support lead teacher.
  • Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
  • Increased parent involvement by maintaining open lines of communication and providing regular updates on student progress.

Head Coach

LCPS, Organ Mountain High School
10.2019 - 05.2024
  • Prepare athletes for dance competitions and performances. Mentored beginning dancers to foster confidence while focusing on skill-building. Built relationships with students and parents to help facilitate a solid team foundation. Created workouts and training plans to help dancers strengthen and condition not only their bodies but talent as well. Cultivated team player dedication and loyalty by teaching excellent sportsmanship and commitment. Held special events to promote camaraderie among teammates, families, and community members.

Transportation Secretary

LCPS
06.2017 - 08.2017

Perform proper office routines and duties such as answering phones, making copies, and accurate records management. Providing excellent customer service to parents and students by answering questions regarding bus transportation. Timely processing of bus transfers and any bus safety issues, or bus routes, etc.

Educational Assistant

Oñate High School
08.2014 - 03.2017
  • Assist Teacher in Low-Incidence SPED Classroom. Mentored students with learning life skills, following instructions to complete assignments all according to lesson plans. Proper Filing of students work, tests, etc.
  • Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.

Attendance Secretary

Oñate High School
03.2016 - 01.2017
  • Responsible for Sub-Finder, assisting and setting up substitute for teachers and educational assistants. Entering, verifying, and filing of absences for all students, including but not limited to athletics, activities, etc.
    Entering of EPAR's for temporary employees, long-term substitutes, teachers, and staff for Professional Development, Overtime, Job Related Leave. Produce proper and accurate reports as requested by supervisor. Assisting parents, staff with translating for Spanish speaking students.
  • Improved student attendance rates by accurately tracking and monitoring daily absences and tardiness.
  • Enhanced communication between administration, teachers, and parents by promptly notifying them of student absences or issues.
  • Ensured accurate record-keeping by diligently maintaining and updating attendance records in the school database system.
  • Streamlined the attendance process for efficiency with timely data entry and attention to detail.
  • Facilitated smooth administrative operations by managing incoming phone calls, emails, and visitors related to attendance matters.
  • Contributed to a positive school atmosphere by greeting students, staff, and visitors professionally and courteously each day.
  • Aided in upholding district policies on attendance while ensuring adherence to state regulations regarding compulsory education laws.
  • Corrected discrepancies and posted daily summary report on absences.

Business Office Manager

Ramada Palms Hotel & Conference Center
03.2009 - 06.2011
  • Established and developed a strong administrative team by delivering ongoing coaching and motivation and fostering career advancement. Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel. Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns. Hired, managed, developed, and trained staff, established and monitored goals, conducting performance reviews, and administered salaries for staff.

Business Office Manager

Las Cruces Country Club
06.2006 - 02.2009
  • Maximized cash flow through optimal billing and collection processes. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. Utilized accounting systems to review reports and prepare assessments. Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Student Asssistant

Dona Ana Community College
01.2004 - 05.2008
  • Worked in a team environment to maintain high levels of productivity. Helped with office tasks, taking messages, scanning documents, and answering phone inquiries. Gathered, organized, and input information into a digital database. Followed school and classroom policies, regulations, dress codes, and schedules. Completed paperwork, recognized discrepancies, and promptly addressed for resolution. Resolved problems, improved operations, and provided exceptional service. Developed team communications and information for meetings. Used Microsoft Word and other software tools to create documents and other communications

Adjunct Faculty

Dona Ana Community College
08.2004 - 05.2005
  • Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention. Developed and kindled professional relationships with students to better communicate and enhance instruction. Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles. Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness.

Program Director

Team Physique
12.1998 - 07.2002

Provided ongoing direction and leadership for program operations. Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones. Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance. Improved success of the program by making proactive adjustments to operations. Interacted with customers and clients to identify business needs and requirements. Interviewed and hired talented trainers with expertise in personal training and nutrition to assist clients with their programs.

Education

Associate of Applied Science - Business

New Mexico State University - Dona Ana Community College
Las Cruces, NM
05.2006

Skills

  • Progress Reporting
  • Office Administration
  • Expense Reporting
  • Family Communication
  • Scheduling appointments
  • Calendar Management
  • Interpersonal abilities
  • Strong Organization
  • Data entry proficiency
  • Filing Systems Management
  • File Maintenance
  • Report Generation

Timeline

Head Coach

LCPS, Organ Mountain High School
10.2019 - 05.2024

Educational Assistant

LCPS, Organ Mountain High School
08.2017 - Current

Transportation Secretary

LCPS
06.2017 - 08.2017

Attendance Secretary

Oñate High School
03.2016 - 01.2017

Educational Assistant

Oñate High School
08.2014 - 03.2017

Business Office Manager

Ramada Palms Hotel & Conference Center
03.2009 - 06.2011

Business Office Manager

Las Cruces Country Club
06.2006 - 02.2009

Adjunct Faculty

Dona Ana Community College
08.2004 - 05.2005

Student Asssistant

Dona Ana Community College
01.2004 - 05.2008

Program Director

Team Physique
12.1998 - 07.2002

Associate of Applied Science - Business

New Mexico State University - Dona Ana Community College
April Magallanes