April Markham

To manage a store closing event effectively in Ridgeland, MS, and to train a team that can handle this transition.

Event Planning

-Establish a clear timeline for the closing event, including important dates for inventory clearance, last store operations, and the final closing date.

- Create a budget for the closing event—consider marketing expenses, discounts, and any operational costs.

Team Training and Development

- Recruit additional team members or temporary staff to support the closing event.

- Training Sessions: Conduct training sessions focused on:

- Customer service excellence during the closing.

- Managing customer inquiries about the closing process.

- Sales techniques for promoting clearance items.

- Assign specific roles and responsibilities to each team member (e.g., sales staff, customer service, inventory management).

Optimizing Store Resources

- Conduct a full inventory assessment to identify high-demand items that can be promoted.

- Set up regular markdowns to incentivize purchases and clear out inventory.

- Optimize store layout for clearance items, making them easily accessible to encourage impulse buying.

Marketing Strategy

-Develop aggressive promotional campaigns such as:

- "Going Out of Business" sales with significant discounts.

- Bundle deals to increase average transaction size.

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

• Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
• Motivated and trained employees to maximize team productivity.
• Managed internal operational standards and productivity targets.
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

• Monitored logistics performance and identified improvement opportunities.
• Managed logistics budgets and forecasting to achieve cost-effective operations.
• Negotiated transportation and logistics contracts to reduce shipping costs.
• Coordinated driver dispatch to accomplish daily delivery requirements.

• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Educated clients on new products or services to increase customer engagement with brand.
• Facilitated client satisfaction and renewed customer relations to drive growth.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.