April Martinez
Professional
Mount Juliet,TN
Summary
Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Meticulous professional with several years of progressive optical experience. Dedicated to attentive customer care resulting in correct eyewear choices and satisfied, repeat customers. Technically advanced student of eyewear advances proven to keep up with trends in field and lead clients and colleagues to best solutions.
Overview
20
20
years of professional experience
Work History
Housekeeping
Harmony Senior Homes
Mount Juliet, TN
08.2023 - Current
- Coordinated ongoing maintenance and housekeeping of plant and equipment.
- Assisted with general housekeeping tasks such as changing linens, vacuuming floors.
- Performed light housekeeping tasks including changing bed linens when necessary.
- Kept track of room availability status by monitoring housekeeping duties.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Performed regular housekeeping tasks such as sweeping floors, cleaning shelves and racks.
- Performed wall washing, vacuuming, dusting and other housekeeping tasks.
Dispensing Optician
Precision Eyecare
Mount Juliet, TN
12.2022 - 08.2023
- Assisted customers in selecting frames, lenses and other optical products that best suited their needs.
- Maintained accurate records of all transactions with customers.
- Adjusted, repaired and maintained eyeglass frames and lenses according to customer specifications.
- Educated patients on proper care and use of contact lenses and eyeglasses.
- Ordered optical supplies from vendors when necessary for inventory replenishment.
- Maintained cleanliness of work area including counters, shelves, displays.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
- Used hands, heat and tools to bend and shape frames to fit customer's face.
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
- Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
Housekeeping
Harmony Senior Homes
Mount Juliet, TN
12.2021 - 12.2022
- Assisted with general housekeeping tasks such as changing linens, vacuuming floors.
- Performed light housekeeping tasks including changing bed linens when necessary.
- Performed regular housekeeping tasks such as sweeping floors, cleaning shelves and racks.
- Performed light housekeeping tasks such as laundry and dusting.
- Inspected facility and reported maintenance or housekeeping needs to professionals.
- Established preventative maintenance programs for all equipment used in housekeeping operations.
Education
High School Diploma -
Lynwood High School
Lynwood, CA09-1988
Skills
- Housekeeping and Cleaning
- Housekeeping skills
- Good Housekeeping
- Lobby Housekeeping
- Basic housekeeping duties
- Glasses repair
- Insurance Verification
- Customer Service
- Order Preparation
- Computer Skills
- Retail Sales
- Fittings
- Frames adjustment
- Conflict resolution techniques
- Appointment Scheduling
Affiliations
- I'm a plant person, I collect rare plants, I also have 2 small dogs that I love very much, and a husband, he's a keeper too. We love to explore our surroundings on the weekends.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housekeeping
Harmony Senior Homes
08.2023 - Current
Dispensing Optician
Precision Eyecare
12.2022 - 08.2023
Housekeeping
Harmony Senior Homes
12.2021 - 12.2022
High School Diploma -
Lynwood High School
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