April Marzell
Event PPlanner
Henderson,NV
Summary
Experienced event coordinator effective at minimizing hassles and alleviating client concerns by effectively overseeing schedules, planning events, running errands and handling celebratory occasions and group oriented tasks.
Energetic, motivated optimist who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities.
Accurate, assertive and adaptable individual who can effectively multi-task in challenging situations and meet critical deadlines.
Hard-working and focused on attention to detail, customer satisfaction and reputable business practice. Dedicated to delivering the highest quality service to every client. Reliable and conscientious.
Event promotions and planning with 5 years of experience providing coordinated party event promotions and catered celebrations. Areas of expertise include customer quality care and satisfaction incentive.
Well-organized and dependable with excellent leadership skills as well as team based savvy.
Overview
21
21
years of professional experience
Work History
Event Planner And Party Decorator
Sin City Entertainment
Las Vegas, NV
11.2019 - Current
- Responsible for building contacts and customer relationships for purpose of planning and coordinating celebratory events both private and public.
- Working in assisting with customers requests and ideas of ways in which their event could be pulled off as a success and getting word out to future prospects helping develop business gains and upward mobility.
- Creating special arrangements with large props, balloon garlands and backdrops for purpose of drawing in crowds and giving customers good turn-out of event patrons.
- Help supervise over 50 event entertainers.
- Established working relationships with clients by organizing various events.
Model Hostess and Manager
Sin City Entertainment
Las Vegas, NV
03.2009 - 11.2019
- Responsible for meeting, entertaining, socializing and sometimes serving beverages for guests in private events with a friendly, fun, and professional manner.
- Recommended, developed, and implemented effective marketing plans for generating event revenues.
- Trained, supervised, and worked with event staff for private functions, as well as planning and execution of functions.
- Administered all phases of event department, including but not limited to increasing sales, planning, marketing, servicing, and administrative procedures.
Secretary
Sin City Entertainment
Las Vegas, NV
01.2003 - 03.2009
- Responsible for booking all private events via telephone, text and email.
- Assisted in organizing bookings and scheduling entertainers events.
- Provided friendly and courteous customer service to enhance customer experience. Answered multi-line phone system and greeted callers enthusiastically.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled bookings and conducted follow-up calls to clients.
- Provided clerical support to company owner by copying, faxing and filing documents.
- Offered technical support and troubleshot issues to enhance office productivity.
- Created documents to enhance office operations.
Pool Beverage Server
Monte Carlo Resort & Casino- Las Vegas
Las Vegas, NV
03.2003 - 10.2003
- Responsible for greeting and serving beverages to guests in the pool area in a friendly, courteous and timely manner.
- Circulate throughout assigned work area on a continuous basis, greeting guests in a friendly manner, taking beverage orders, and delivering beverages.
- Ensure that all orders are accurate and delivered to each guest in a timely manner.
- Carry and balance heavy and full tray of beverages.
Rotate to other Beverage outlets/venues, as necessary.
- Receive and understand beverages orders; relay orders to bartenders.
- Compute charges for orders and accept payment for same; maintain an accurate bank at all times.
- Maintain a toned/fit body image at all times.
Education
No Degree - Business Management
University of Nevada - Reno
Reno, NVHigh School Diploma -
Edward C Reed High School
Sparks, NV06.1994
Skills
- Experience with customer service, warehousing and production, stocking and analyzing merchandise as well as well maintained time management skills
- Fast learning with the ability to adapt to new environments and perform newly obtained knowledge and training to optimal levels
- Excellent verbal communication coupled with the ability to understand and maintain information to the satisfaction of employers demands
- Customer friendly with the belief that the customer experience is of the utmost importance in a business setting
- Problem resolving skills to help maintain or advance a business in practice and execution of planned ideas and steps taken to make them reality
- Proficient guest relations to make the customers feel as if they have had a rewarding, pleasant and positive experience in a hospitable environment
- Cash management skills in accurately being able to add, subtract, multiply etc as well as computer proficient and literate
- Well balanced ability to be cross-trained in new areas and retain newly formed knowledge and skills for duration of tenure
Timeline
Event Planner And Party Decorator
Sin City Entertainment
11.2019 - Current
Model Hostess and Manager
Sin City Entertainment
03.2009 - 11.2019
Pool Beverage Server
Monte Carlo Resort & Casino- Las Vegas
03.2003 - 10.2003
Secretary
Sin City Entertainment
01.2003 - 03.2009
No Degree - Business Management
University of Nevada - Reno
High School Diploma -
Edward C Reed High School