April Mathews

• Prepares, reviews, revises and processes complex Requests for Personnel Actions, in coordination with the Office of Human Resources by providing guidance to hiring managers, writing, analyzing and tracking various documents, including duty statements, justifications, and organization charts.
• Provides consultative services to OAH program management and staff on complex personnel issues by conferring with OHR in the analysis, research and interpretation of applicable laws, regulations and control agency and departmental policies and procedures, in order to provide accurate and comprehensive information and recommendations to managers and supervisors.
• Participates in special projects and assignments related to human resources of the most complex difficulty by conducting research and analysis, gathering data, completing assigned tasks, and reporting on statuses, in order to formulate and provide recommendations and various reports to management utilizing project management principles and tools.
• Serves as the lead Content Author and Internet and Intranet Web Master for ERU’s website in coordination with Enterprise Technology Solutions by independently adding, updating and creating web page content, researching and recommending innovative interactive content, troubleshooting issues with webpages, and ensuring Americans with Disabilities Act (ADA) accessibility.
• Serves as a Telework Liaison for OAH by serving as a resource for supervisors and employees with telework issues and concerns.
• Facilitates the Ergonomic Program for OAH in collaboration with DGS’ Office of Risk and Insurance and Risk Management by assisting with the development and maintenance of policies and procedures related to the Ergonomics Program, planning and directing meetings and trainings to disseminate information and educate employees and supervisors, and performing ergonomic evaluations
• Develops, revises, and maintains personnel-related processes, procedures, forms and templates for assigned tasks by participating in advisory groups, researching and developing proposals for improvements under departmental guidelines.
• Develops and reconciles monthly and quarterly organizational charts.

-Prepares, reviews, revises and processes Requests for Personnel Actions of average difficulty, in coordination with the Office of Human Resources (OHR) by providing guidance to hiring managers, writing, analyzing and tracking various documents, including duty statements, justifications, and organization charts.

-Provides consultative services to OAH program management and staff, on less complex personnel issues by conferring with OHR in the analysis, research and interpretation of applicable laws, regulations and control agency and departmental policies and procedures, in order to provide accurate and comprehensive information and recommendations to managers and supervisors.

-Conducted research and analysis for special projects in human resources, gathered data, completed tasks, and drafted summaries to provide actionable recommendations and reports to management.

-Facilitated Ergonomic Program for OAH in collaboration with DGS’ Office of Risk and Insurance and Risk Management by planning and directing meetings and trainings to educate employees and supervisors and performing ergonomic evaluations.

-Serves as a Telework Liaison for OAH by serving as a resource for supervisors and employees with telework issues and concerns. -Serves as a Content Author and Internet and Intranet Web Master for ERU’s website. -Developed and reconciled organizational charts to ensure accurate representation of organizational structure.

Attendance Clerk:

• Acts as a liaison to OAH employees for payroll and timekeeping needs by establishing appropriate aliases in the Project Accounting & Leave (PAL) database, assisting employees with entering timekeeping records, and entering time for employees out on leaves of absence.
• Assists staff with leave balances and the Office of Human Resources with resolving time differences and entering corrections as requested by the supervisor or OHR personnel.
• Processes, receives and maintains logs of submitted application packages, recommends selection and interview criteria, coordinates and proctors interview/examination appointments, and develops correspondence to candidate not selected for employment.

Travel Coordinator:

• Assists staff with making travel arrangement and adjustments to existing reservations. Completes travel documents and reconciles the travel invoice at the end of each month.
• Serves as the liaison between the employee and the Statewide Travel Program to ensure continual access to economical travel-related rates and informs staff of any changes in laws and requirements that may impact their travel needs.

Receptionist:

• Provides administrative and general office support by assisting visitors and directing parties to appropriate meeting locations, maintaining office visitor logs, distributing and monitoring temporary access badges, answering and screening telephone calls, and processing incoming and outgoing mail deliveries.

I performed a wide variety of duties as an Assistant Store Manager at Round Table Pizza in charge of approximately 35 employees. Performed a range of duties including:

• Conducting inventory on a weekly and month end basis to ensure food and labor costs were in line and the store wasn't suffering a shortage.
• Ordering food and supplies multiple times per week based on inventory levels and trends.
• Entered all vendor invoices prior to conducting inventory.
• Performing daily bank deposits and delivering them to Wells Fargo Bank.
• Conducted interviews and onboarded new employees, ensuring accurate completion of all new hire documents.
• Conducted new employee training in different areas within the restaurant.
• Created weekly schedules for 35 employees, managing time off requests to optimize staffing levels.
• Assisted in conducting investigations where employeess brought forth formal complaints regarding harassment and conduct in the workplace while maintaining a high level of confidentiality.
• Updated a database to track employees' training progress.
• Utilized multi-line telephone system, printer, copier, scanner and fax machine daily.

Graduated with a 4.0