Developed key leadership and strategic planning skills in fast-paced healthcare sales environment. Expertise in training and development of sales professionals. Seeking to transition into new field to leverage these transferable skills for impactful contributions. Personable and driven professional with deep understanding of market dynamics, motivation, programs, hospice and home health sales, and the day to day of account executives. Possesses strong analytical skills and strategic planning abilities. Capable of driving significant revenue growth and market expansion through the development of sales team and new sales campaigns.
Work History
Regional Vice President of Sales
LHC Group
2017 - 2021
Provided daily coaching, management, and training for regional team members through developed programs and campaigns as well as one on one field coaching, ride alongs, individual and group training calls
Developed marketing tools and campaigns alongside marketing department for my region that were also utilized throughout the division by other Regional VPs
Responsible for equipping 20-30 direct reports with projections, tools, and skills to be successful in their assigned territory
Trained new sales personnel utilizing, personally developed training guides in a step by step program which included account lists and contacts, daily call expectations, easy to follow guidance on the LHC Sales Philosophy, LHC clinical program education, probing questions, and account development
Developed regional sales strategies to enhance market penetration and revenue growth
Coordinated training programs for sales staff to enhance product knowledge and selling techniques
Held small and large group session trainings for ongoing development for CTCs and Account Executives
Area Vice President of Sales
LHC Group
Provided daily coaching, motivation, and guidance, while establishing a level of accountability for Account Executives, including but not limited to, ranking reports by agency, individual pacing reports, daily motivation, Account Executive ride alongs, and individual accountability
Helped develop and participate in group training sessions across the state with Account Executives and Care transition Coordinators
Responsible for regional Medicare budget, organic growth, sequential growth, and achievement of Medicare census for all agencies within territory (13 agencies with 19 direct reports)
Through constant collaboration with operational leaders, an excellent working relationship was been developed and modeled thus resulting in branches following suit. This created a more cohesive work environment between Account Executives and Branch Leaders
Made sales calls in any struggling areas or open position areas in all territories when needed, allowing me to create relationships with physicians in numerous counties throughout the state
Promoted from Area Sales Manager and on to Area Vice President within one year
Area Sales Director
LHC Group
Assisted Regional Sales Director in training and development of Account Executives
Responsible for training, coaching, and assessing Account Executives in the field through ride alongs and feedback
Established on-site and introductory training for new Account Executives including, programs, tools, culture, expectations, and more
Assisted in weekly training calls, and continued development through individual coaching calls, and smaller group calls
Patient Care Representative
Decatur Morgan Home Care (LHC Group)
Responsible for creating, maintaining, and selling of Home Health services to referral sources with a creation of growth at Decatur Morgan Home Care from an average of 30 to 35 total Medicare admissions per month to an average of 80 to 85 total Medicare admissions per month over 5 years
Met incentive every month at Decatur Morgan HomeCare and have also met extra incentive for overages of set budget
PCR Mentor in beginning in 2013. Mentoring involved teaching/educating newly hired PCR’s including field training, sales training, systems training, as well as day to day phone support
Won multiple sales competitions including Quick Start award
Marketing Representative
Home Instead Senior Care
Managed accounts in Huntsville territory in order to bring business growth and development
Taught and implemented continuing education courses for nurses and staff of referral sources
Organized groups and raised funds for community fundraising events benefitting senior citizens such as Alzheimer’s Awareness, ALS Awareness, and Relay for Life
During my time at Home Instead our agency was recognized at National Convention for setting milestone goals for growth
Education
Bachelor of Science - Commerce and Business Administration, Marketing
The University of Alabama
Tuscaloosa, Alabama
Skills
Sales Program Development and Implementation
Field Coaching
Sales Training
Motivation and Team Building
Creative
Strategist
Awards
Sales Quick Start Awards at Decatur Morgan Home Care (LHC Group), Sales Awards For Salesperson with highest percentage over goal in the north territory (Awarded three times), Gamma Beta Phi Honor Society, University of Alabama Honors Scholastic Achievement Award in Marketing: Awarded only to students with high scholastic achievement in their major.
Timeline
Marketing Representative
Home Instead Senior Care
Regional Vice President of Sales
LHC Group
2017 - 2021
Area Vice President of Sales
LHC Group
Area Sales Director
LHC Group
Patient Care Representative
Decatur Morgan Home Care (LHC Group)
Bachelor of Science - Commerce and Business Administration, Marketing