Detail-oriented equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
FleetPride
Avondale, AZ
06.2024 - Current
Receive incoming shipments, verifying quantity and quality of items against purchase orders.
Maintain accurate records of all goods received and distributed in the warehouse.
Ensure that stock was properly stored in designated areas according to safety regulations.
Process outbound shipments, including packing and labeling products for delivery.
Prepare invoices for customers, ensuring accuracy prior to shipment.
Operate computers to access information related to shipping activities.
Maintain a clean work area by sweeping, dusting, mopping.
Operate Forklift and manage forklift maintenance
Externship
BANNER DEL WEBB
SUN CITY WEST, AZ
04.2024 - 05.2024
Inpatient/hospital setting
Triaged blood specimen orders i.e..
Timed, STAT, routine
Primarily Geriatric demographic
Experience with hard draws/sticks
Phlebotomy Student
GATEWAY COMMUNITY COLLEGE
AVONDALE, AZ
02.2024 - 04.2024
Perform specimen collection utilizing proper procedures, equipment, and techniques
Follow infection-control and safety procedures in daily phlebotomy functions
Prepare blood-collecting equipment, draw blood, and safely store and transport samples
Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens
VIP Customer Support Supervisor
DOORDASH C ORP
TEMPE, AZ
04.2020 - 06.2023
Developed and implemented new customer service policies and procedures
Managed a team of 20 VIP Customer Support Specialists
Hired, trained, and mentored top-tier customer support specialists
Weekly 1:1s, performance reviews, and implemented PIPs
Collaborated with cross-functional teams to deliver on-time projects and initiatives
Property Manager
GREYSTAR PROPERTY MANAGEMENT
POST FALLS, ID
07.2016 - 04.2020
Overseeing day-to-day repairs, upkeep, and security
Ensuring compliance with lease terms, rental agreements and laws
Managed tenant relations, enforcing rules, and responding to inquiries and complaints
Managed rent collection, budgeting, and financial reporting
Negotiated and managed vendor contracts for services needed
Developed and implemented marketing strategies to attract new tenants
Education
HIGH SCHOOL - High School Diploma
House of the Lord Christian Academy, OLDTOWN, ID
05.2000
Skills
Patient Care
Operating Systems and Software
Blood Collection and safe handling
Self-Starter
Heavy Lifting
Self-Motivated and Independent
Microsoft Office Suite
Records Management
Punctual and Reliable
Invoice reconciliation
Shipment Tracking
Warehousing Operations
Relationship Building
Certification
NHA Certified Phlebotomy Technician (CPT), 2024
Certificate of Accelerated Phlebotomy, 2024
AHA BLS Certificate, 2024
Professionalreferences
Ryan Parker, Manager, DoorDash Corp
Monica Cortez, Senior Instructor, Gateway Community College
Timeline
Shipping and Receiving Clerk - FleetPride
06.2024 - Current
Externship - BANNER DEL WEBB
04.2024 - 05.2024
Phlebotomy Student - GATEWAY COMMUNITY COLLEGE
02.2024 - 04.2024
VIP Customer Support Supervisor - DOORDASH C ORP
04.2020 - 06.2023
Property Manager - GREYSTAR PROPERTY MANAGEMENT
07.2016 - 04.2020
House of the Lord Christian Academy - HIGH SCHOOL, High School Diploma