April Melgar
Los Angeles,CA
Summary
Accomplished Senior Medical Assistant, skilled in patient care, healthcare compliance and laboratory specimen collection, adept at solving problems to improve care continuity and efficiency. Highly motivated and committed with proven history of exceptional performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a compliance-driven environment.
Overview
10
10
years of professional experience
Work History
Senior Medical Assistant
Cedars Sinai
07.2017 - Current
- Specialties: Internal Medicine, Pulmonary, Cardiology/Cardiovascular, Obstetrics, Gynecology, Urgent Care, Geriatrics, Dermatology, Pain Management
- Providing compassionate care to diverse populations with patients of all ages and backgrounds.
- Conducting thorough pre-visit assessments, obtaining vital signs, medical histories, and medication lists for accurate documentation purposes.
- Efficiently managing medical records and maintaining strict confidentiality.
- Collection and processing of laboratory specimens according to established guidelines, ensuring the accuracy of test results.
- Point of Care Testing (POCT)
- Coordination of referrals to specialists when needed; corresponding with external healthcare providers, ensuring seamless continuity of care for patients.
- Assisted in the development and implementation of quality improvement initiatives to elevate patient satisfaction, overall clinic performance and workflow processes.
- Patient education of medications, procedures, and care plan instructions.
- Maintenance of a clean and organized work environment, adhering to infection control guidelines for optimal patient safety.
- Management of inventory and expiration, medication samples and vaccine logs for accurate and current tracking documentation.
- Flexible resource clinical staff, readily adaptable in versatile healthcare settings in need of coverage.
Medical Assistant
Lakeside Community Healthcare
04.2016 - 07.2017
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms, stock rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions, refills and prior authorizations.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Coordinated patient referrals to specialists or other healthcare providers as needed for care management plans.
- Oriented and trained new staff on proper procedures and policies.
- Served as a flex resource to Family Medicine and Urgent Care.
Medical Assistant
Advanced Urgent Care Of Beverly Hills
08.2015 - 04.2016
- Obtained and documented patient medical history, vital signs and current complaints in a high-volume, fast-paced setting.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgical procedures, including procedure setup and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks and POCT efficiently while ensuring minimal discomfort for patients during collection procedures.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Onboarding and clinic training of new hires
Medical Assistant
Urgent Care - Adventist Health Physicians Network
01.2014 - 08.2015
- Directed patients to exam rooms, documented vital signs, health history and prepared for physician examinations in a high-volume clinic setting for patients of a broad, diverse range and their needs.
- Assisted physicians with outpatient procedures and minor surgeries, including procedure preparation sterilizing instruments.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collected pertinent data and calculations to aid physician in interpreting results. Calling patients afterwards with instructions or results.
- Completed EKGs and other POCT's based on patient presentation in office.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques
Education
Los Angeles Valley College
Van Nuys, CAMedical Assistant
East San Gabriel Valley Technical College
West Covina, CAHigh School Diploma -
Herbert Hoover High School
Glendale, CATimeline
Senior Medical Assistant
Cedars Sinai
07.2017 - Current
Medical Assistant
Lakeside Community Healthcare
04.2016 - 07.2017
Medical Assistant
Advanced Urgent Care Of Beverly Hills
08.2015 - 04.2016
Medical Assistant
Urgent Care - Adventist Health Physicians Network
01.2014 - 08.2015
Los Angeles Valley College
Medical Assistant
East San Gabriel Valley Technical College
High School Diploma -
Herbert Hoover High School