April Miller
Summary
Experienced healthcare professional with a proven track record in effectively managing nursing operations within the community health and non-profit sectors. Possessing a strong foundation in healthcare principles, dedicated to continuous growth within a managerial role. Ability to quickly grasp and implement healthcare management practices, including patient care coordination and team supervision. Eager to utilize and further develop leadership and clinical skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nurse Manager NFP & Family Connects
Spartanburg Regional Healthcare System
04.2022 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
Nurse Manager Nurse Family Partnership (NFP)
Spartanburg Regional Healthcare System
01.2016 - Current
- Responsible for day to day operations and supervising nursing staff in a community health setting
- Responsible for management and budgetary decisions, work schedules, coordination of meetings, and personnel decisions
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
RN weekend Supervisor
Skylyn skilled Nursing & Rehabilitation
01.2017 - 01.2020
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
RN Home visitor
Spartanburg Regional Nurse Family Partnership
01.2014 - 01.2016
- Provide support, education and home visits to first time mothers from pregnancy until the infant is two years of age to improve maternal child outcomes
Staff RN Pre-Op
Spartanburg Regional
01.2012 - 01.2014
- Responsible for the preparation and maintenance of patients prior to operating room
- Provided discharge education in the 2nd stage recovery setting.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Staff RN, NICU
Spartanburg Regional Hospital
01.2009 - 01.2012
- Responsible for the care and treatment of newborn infants suffering from illness or prematurity, as well as caring for and educating parents and guardians
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Education
Post Master's Certificate - Public Health
Eastern Washington University
Cheney, WA12.2021
Masters of science - Nursing Administration
Gardner-Webb University
Boiling Springs, NC12.2016
Bachelor of science - Nursing
Winston Salem state University
Winston-Salem, NC05.2008
Skills
- Staff supervision
- Critical thinking
- Quality improvement
- Department management
- Clinical supervision
- Performance improvement
- Budget management
- Motivational skills
- Family planning services education
Licensureandcertification
- Registered Nurse
- BLS
- Certified Lactation Counselor (CLC)
- Family Planning Healthcare Worker (FPHW)
Certification
- Basic Life Support Certification (BLS)
- Certified Lactation Counselor
- Family Planning Health Worker Certification – California Family Health Council or equivalent state-specific certification.
Timeline
Nurse Manager NFP & Family Connects
Spartanburg Regional Healthcare System
04.2022 - Current
RN weekend Supervisor
Skylyn skilled Nursing & Rehabilitation
01.2017 - 01.2020
Nurse Manager Nurse Family Partnership (NFP)
Spartanburg Regional Healthcare System
01.2016 - Current
RN Home visitor
Spartanburg Regional Nurse Family Partnership
01.2014 - 01.2016
Staff RN Pre-Op
Spartanburg Regional
01.2012 - 01.2014
Staff RN, NICU
Spartanburg Regional Hospital
01.2009 - 01.2012
Bachelor of science - Nursing
Winston Salem state University
- Basic Life Support Certification (BLS)
- Certified Lactation Counselor
- Family Planning Health Worker Certification – California Family Health Council or equivalent state-specific certification.
Post Master's Certificate - Public Health
Eastern Washington University
Masters of science - Nursing Administration
Gardner-Webb University
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