April Miller Turner

Red Lobster Restaurant

08.1995 - Current

Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Reduced corporate risk by managing shrink processes and controlling inventory levels.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Designed modern employee recognition program which boosted productivity and improved morale.
Set clear expectations and created positive working environment for employees.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Orchestrated positive customer experiences by overseeing every area of restaurant operations.
Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Maintained facility and grounds to present positive image.