April Mitchell
Avon,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Tax Accountant
Tax like a Boss LLC
Avon, OH
01.2024 - Current
- Prepared and filed taxes for various clients, including individuals, corporations, and other entities.
- Analyzed financial records to ensure accuracy of tax documents.
- Researched complex tax issues and provided solutions to clients.
- Reported clients' income, expenses, and capital gains for filing purposes.
Courier Runner
ATC Trucking/ Legendary Logistics
Cleveland, OH
05.2023 - Current
- Maintained efficient and punctual delivery service for customers.
- Conducted daily vehicle inspections to ensure functionality of brakes, lights, and tires.
- Verified that all documents were accurate and complete before delivering packages.
- Maintained records of deliveries and pick-ups for reference purposes.
- Provided customer service by responding to inquiries about delivery times and status updates.
- Followed company safety policies and procedures while driving assigned routes.
- Assisted with loading and unloading of cargo from vehicles when necessary.
- Communicated regularly with dispatch office regarding pickup and delivery locations, estimated time of arrival, delays.
- Managed multiple stops per day in an efficient manner to ensure timely completion of each route.
- Developed positive relationships with customers through friendly interaction during pickups and deliveries.
Customer Service Representative
Octapharma Plasma
Middleburgh, OH
01.2022 - 05.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Extruder Operator/Driver/Cook
Nestle
Solon, OH
03.2014 - 10.2021
- Responsible for the efficient functioning of extrusion machines, ensuring the production of high-quality food items.
- Inspect finished products for quality assurance purposes.
- Maintain accurate records of production data including output rates, material usage and waste generated.
- Operated a forklift to move, load and unload materials within the production area.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Monitored production line workers to ensure they followed safety protocols and procedures.
Security Officer
Harbor Lights Sports
Cleveland, OH
01.2008 - 02.2014
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Confirmed visitor identification prior to granting entry into the building.
- Responded to alarms and conducted investigations as required.
- Performed first aid and CPR when necessary during emergency situations.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Education
Associate of Applied Science - Social Work
Lorain County Community College
Elyria, OHSkills
- Accounting and reporting research
- Payroll Management
- Communication and presentation
- Income tax compliance
- Patient Assessments
- Scene assessments
- CPR and First Aid
- Critical decision-making skills
- Medical volunteer
- Reporting and documentation
References
References available upon request.
Timeline
Tax Accountant
Tax like a Boss LLC
01.2024 - Current
Courier Runner
ATC Trucking/ Legendary Logistics
05.2023 - Current
Customer Service Representative
Octapharma Plasma
01.2022 - 05.2023
Extruder Operator/Driver/Cook
Nestle
03.2014 - 10.2021
Security Officer
Harbor Lights Sports
01.2008 - 02.2014
Associate of Applied Science - Social Work
Lorain County Community College
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