April Moody
Chesapeake Beach,MD
Summary
Results-driven professional with significant expertise in accounting, management, and operations within the food service sector. Demonstrated success in enhancing organizational efficiency and streamlining processes through strong leadership and interpersonal skills. Proficient in strategic planning, project management, and cost-effective decision-making, resulting in increased productivity and successful project outcomes. Effective communicator and problem-solver, skilled in fostering interdepartmental collaboration to achieve operational excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
DIRECTOR OF OPERATIONS
DOMINO’S PIZZA
08.2017 - Current
- Oversaw the operations of eight store franchise, enhancing overall efficiency and profitability.
- Facilitated communication among a diverse staff of 25 management personnel and over 250 team members.
- Achieved consistent sales and profit growth through strategic cost analysis and service improvements.
- Developed and implemented comprehensive hiring and training programs to elevate staff performance, engagement, productivity, and reduce the company turnover rate.
- Recommended and integrated improved business practices across the organization to enhance operations.
- Resolved guest and employee concerns promptly, fostering a positive environment throughout the franchise.
- Monitored inventory levels, ensuring optimal stock availability and compliance with quality standards.
- Analyzed financial statements to assess productivity, and identified areas for operational improvement and cost reduction.
- Organize, prepare, and present company meetings.
- Supervised preventive maintenance and upkeep of equipment and facilities.
- Oversee inventory control, ordering, sanitation, and quality control.
- Make accurate appraisals of situations under high stress, with the ability to determine an accurate, decisive course of action.
- Ensured adherence to quality expectations and standards, and identified, recommended, developed, and implemented new ways to increase organizational efficiency, productivity, quality, safety, and/or cost savings.
- Facilitated meetings with key stakeholders to discuss and review financial statements and activity reports to measure productivity or goal achievement.
- Implemented systems for monitoring employee attendance, scheduling, payroll, and internal communication.
- Ensured compliance with applicable laws, regulations, and industry standards.
- Advised senior leadership on methods for improving overall organizational effectiveness, and increased operations efficiency through the execution of improvement processes.
- Researched direct competitors and analyzed detailed industry data to develop forward-thinking business solutions.
- Monitored inventory levels and placed orders as needed, always ensuring sufficient stock availability.
- Collaborated with other franchisees to share best practices regarding operational efficiency and customer service standards.
- Ensured compliance with local health department regulations regarding food safety standards.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Accounting
GROOMING LOUNGE
Washingtion, DC
09.2015 - 03.2020
- Accounting for six companies engaged in retail, salon services, manufacturing, franchise, and website sales.
- Maintain confidential information, such as pay rates, bonus targets, and commissions.
- Process payroll, electronic deposits, and employee pay adjustments for 50+ employees.
- Reconcile all bank and credit card accounts.
- Enter journal entries, online transfers, and payments (internal and external).
- Cost-effective purchasing (office equipment and supplies, janitorial, food and beverage).
- Review book entries to ensure the accuracy of the G/L, P&L, and Balance Sheet.
- Assist the CFO with the production of the monthly financials and management reports.
- Thorough cross-checking of purchase orders, packing slips, actual goods, and invoices to ensure accuracy and prevent overpayment to vendors.
- Process A/P weekly, working with 75 or more vendors. Analyze and resolve invoice or billing disputes with tact and efficiency.
- Process company purchase orders, and communicate with customers regarding orders.
- Records organization and management.
- Organizing, implementing, and maintaining new health insurance and benefits for the company.
- Generated financial statements using accounting software programs.
- Ensured that all accounting processes were in compliance with Generally Accepted Accounting Principles.
- Developed processes for more efficient accounting operations.
Training & Operations Consultant
Domino's Pizza
Prince George's County, MD
07.2014 - 01.2017
Bookkeeper & Office Manager
Cities LLC & TGR, LLC
Washington, DC
05.2014 - 09.2015
- Responsible for the daily entry of accounting transactions for two restaurants.
- Distribute payments to contractors on a biweekly basis.
- Issue W-2s to employees, and 1099s to contractors.
- Daily management of banking, recording sales, and expenses.
- Process journal entries, online transfers, and payments.
- Produce monthly financial summaries, reports, and reconciliations.
- Maintain employee files, incident reports, unemployment claims, training progress, and office inventory.
Franchisee
Domino's Pizza
Poolsville, MD
06.2007 - 02.2011
General Manager
Domino's Pizza
Dahlgren, VA
02.2004 - 04.2007
Education
Bachelors of Science - Accounting
Strayer University
Fredericksburg, VA01.2013
Master of Science - Health Administration
Southern New Hampshire University
Hooksett, NH05-2012
Skills
- QuickBooks (Online and Desktop)
- ADP Run
- Paychex
- Microsoft Office Suite
- Google Drive
- SkuVault
- ServSafe certification
- PayPal
- Amazon services
- Millennium software
- Analytical and strategic skills
- Problem-solving abilities
- Bank and credit card reconciliation
- Accounts payable and receivable
- Attention to detail
- Adaptability and flexibility
- Organizational skills
- Team building and collaboration
- Inventory tracking and management
- Staff hiring, training and development
- Business strategy
- Process improvement
- Operational efficiency
- Customer service
- Performance management
- Cost control
- Schedule oversight
- Operations oversight
- Quality assurance
- Business management
- Develop policies
- Department oversight
- Scheduling
Additional Information
- Additional work history available upon request
Certification
- AAA Food Handler- Certified Food Service Manager
- Prince George's County Food Service Manager
Timeline
DIRECTOR OF OPERATIONS
DOMINO’S PIZZA
08.2017 - Current
Accounting
GROOMING LOUNGE
09.2015 - 03.2020
Training & Operations Consultant
Domino's Pizza
07.2014 - 01.2017
Bookkeeper & Office Manager
Cities LLC & TGR, LLC
05.2014 - 09.2015
Franchisee
Domino's Pizza
06.2007 - 02.2011
General Manager
Domino's Pizza
02.2004 - 04.2007
Bachelors of Science - Accounting
Strayer University
Master of Science - Health Administration
Southern New Hampshire University
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