April Moore
Raleigh,NC
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Dental Asstisant/Clerical Specialist
Ritter Endodontics
06.2020 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Scheduled and coordinated travel arrangements for office staff members.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Monitored and tracked budgets and expenses.
Counter Manager
Dilliards
01.2016 - 06.2020
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Operated cash register to accurately complete customer financial transactions.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
- Organized sale events and created eye-catching product displays to attract customers to Estee lauder counter.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
Counter Manager
Belk
06.2006 - 01.2016
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Operated cash register to accurately complete customer financial transactions.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
- Organized sale events and created eye-catching product displays to attract customers to Estee Lauder counter.
Education
Certificate - Dental Assisting
Triangle School of Dental Assisting
Raleigh05.2018
Bachelor of Arts - Mass Communications
Shaw University
Raleigh, NC05.2005
Skills
- Digital File Management
- Data Communications
- Verbal and Written Communication
- Human Resources Department Processes
- Patient Interviews
- Customer Relationship Management
- Special Requirements
- Accounts Payable and Accounts Receivable
- Critical Thinking
- Strategic Planning
- Social Media Knowledge
- Event Planning
Timeline
Dental Asstisant/Clerical Specialist
Ritter Endodontics
06.2020 - Current
Counter Manager
Dilliards
01.2016 - 06.2020
Counter Manager
Belk
06.2006 - 01.2016
Certificate - Dental Assisting
Triangle School of Dental Assisting
Bachelor of Arts - Mass Communications
Shaw University