April Moreno
Arlington
Summary
Dynamic and results-oriented professional with extensive experience at 4Over, specializing in customer satisfaction and warehouse operations. Excelled in account management and forklift operation, significantly enhancing organizational growth. Demonstrated leadership and strong communication skills, fostering team performance and streamlining processes for efficiency.
Prepress professional with solid history in managing prepress operations, ensuring precise and efficient print production. Reliable team player known for adaptability and delivering high-quality results in dynamic environments. Expertise in file preparation, imposition, and color management, coupled with strong organizational and communication skills.
Highly skilled prepress professional with deep expertise in preparing digital files for print production. Known for precision in color management, imposition, and troubleshooting prepress issues. Strong team collaborator, adaptable to changing project requirements, consistently delivering high-quality results under tight deadlines. Proficient in Adobe Creative Suite, QuarkXPress, and various RIP software, with keen eye for detail and commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Prepress Operator
4Over
10.2021 - 01.2025
- Operated and maintained image and plate setters.
- Utilized Kodak to prepare jobs for color proofs and print.
- Transferred images from master plates to unexposed plates and immersed plates in developing solutions to develop images.
- Used proportion wheels to scale copy for reductions and enlargements.
- Imported electronic or print files and made color, digital image.
- Used Kodak equipment to punch holes in light-sensitive plates and inserted pins in holes to prepare plates for contact with negative and positive film.
Customer Service Coordinator
4Over
01.2023 - 01.2024
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
- Coordinated logistics for customer orders.
- Mentored junior team members, fostering a positive work environment and boosting overall team performance.
Shipper
4over
10.2021 - 01.2024
- Packed orders, scanned products and packed boxes.
- Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
- Processed and restocked and reshipped returns.
- Maximized warehouse space utilization through strategic pallet stacking techniques and optimized storage layouts.
- Checked shipments against paperwork and signed documents.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
Shipper
Universal Air Conditioner
01.2016 - 01.2021
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
- Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
Education
High School Diploma -
St James Academy
Ft. Pierce, FL03-2010
Skills
- Strong communication skills
- Account management
- Warehouse operations
- Organizational growth
- Excellent organizational skills
- Complaint resolution
- Leadership
- Customer satisfaction
- Positive Attitude
- Forklift operation
Certification
Fork Lift Certification
Safety Committee Coordinator
Languages
English
Timeline
Customer Service Coordinator
4Over
01.2023 - 01.2024
Prepress Operator
4Over
10.2021 - 01.2025
Shipper
4over
10.2021 - 01.2024
Shipper
Universal Air Conditioner
01.2016 - 01.2021
High School Diploma -
St James Academy
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