Knowledgeable Housing Specialist with a strong background in housing services and client support. Successfully assisted numerous clients in securing housing, demonstrating a commitment to providing tailored solutions. Proficient in case management and resource coordination, ensuring comprehensive support and positive outcomes.
Overview
13
13
years of professional experience
Work History
Housing Specialist
Volunteers Of America NCNN
11.2017 - Current
Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.
Conducted home and apartment inspections to identify safety issues and needed repairs.
Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
Provided ongoing support to clients by conducting regular follow-ups and monitoring progress towards self-sufficiency goals.
Explained rental and housing regulations to clients and helped each discover best options for housing.
Caregiving Manager
Home Instead Senior Care Recruitment
10.2012 - 09.2017
Implemented innovative strategies to fill staffing gaps during periods of high demand or employee absences.
Negotiated contracts with vendors, securing the best possible pricing for supplies and equipment without compromising quality or safety standards.
Organized regular team meetings to discuss progress toward organizational goals, address challenges, celebrate successes, and foster a sense of camaraderie among caregivers.
Streamlined operations by optimizing communication channels between caregivers, clients, and families.
Reduced client complaints by addressing concerns promptly and implementing effective solutions.
Ensured the quality of care provided by conducting regular site visits and reviewing caregiver reports.
Maintained accurate records of client information, ensuring confidentiality while allowing easy access for authorized personnel when needed.
Education
No Degree - North Bay Community Health Worker Training Program
Touro University
California
09-2025
Associate of Science - Behavioral Sciences
Merritt College
Oakland, CA
08-1996
Skills
Social services
Referrals and networking
Property maintenance
Policy analysis
Case management
Fair housing regulations
Compliance monitoring
Negotiation
Conflict resolution
Leadership
Certified mental first aid
Rehousing
Eviction prevention
Timeline
Housing Specialist
Volunteers Of America NCNN
11.2017 - Current
Caregiving Manager
Home Instead Senior Care Recruitment
10.2012 - 09.2017
No Degree - North Bay Community Health Worker Training Program