April Naftali
Bedford,NH
Summary
Dedicated and efficient employee with strong customer service, multitasking, and time management skills. Committed to providing exceptional and memorable customer experiences.
Overview
30
30
years of professional experience
Work History
Independent Contractor
New England Decon
Bedford, NH
04.2020 - 10.2021
- Ensured safety standards during remediation
- Conducted property cleanups
- Performed unattended death cleanups efficiently
- Maintained high levels of sanitation
Sales Representative
LuLaRoe
Bedford , NH
04.2014 - 08.2016
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Managed inventory levels by ordering sufficient stock for each account.
- Posed as models for advertising, artistic creation and display of goods.
Flight Attendant
Continental Airlines
Newark , NH
04.1993 - 01.2004
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Greeted passengers, answered questions, and directed them to their seats.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Verified levels of food, beverage and flight supplies before boarding new passengers.
- Enforced FAA and airline rules with passengers in business, economy and first class.
Flight Attendant
Hawaiian Airlines
Honolulu, HI
01.1992 - 02.1993
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Verified boarding passes and passports for all passengers.
- Delivered onboard customer service including food and beverage service.
- Greeted passengers, answered questions, and directed them to their seats.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Assisted passengers during deplaning process by providing directions or other information as requested.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Cooperated with pilots and crew members while performing duties on board the plane.
Education
Bachelor of Arts - Political Science
University of California Santa Barbara
Santa Barbara, CA06-1990
Skills
- Service Excellence
- Travel Assistance
- Passenger Experience Management
- Safety Regulation Adherence
- Client Relationship Building
- Product Marketing
- Collaborative Teamwork
- Adaptable Solution Finder
Affiliations
- Volunteer at local dog rescue
- Room mom
- Girl Scout Leader
- Volunteer for school overnight camping trip to Mt. Cardigan
Timeline
Independent Contractor
New England Decon
04.2020 - 10.2021
Sales Representative
LuLaRoe
04.2014 - 08.2016
Flight Attendant
Continental Airlines
04.1993 - 01.2004
Flight Attendant
Hawaiian Airlines
01.1992 - 02.1993
Bachelor of Arts - Political Science
University of California Santa Barbara