April Nissen

• Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
• Administered medications and treatment to patients and monitored responses.
• Prevented complications in critical situations by promptly recognizing symptoms and initiating appropriate interventions.
• Safeguarded patient privacy rights through diligent compliance with HIPAA regulations during all interactions with medical records and personal information.

• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.

Telephone Nurse:

• Conducted thorough pre-operative assessments via phone, including medical history review, medication reconciliation, and allergy verification to ensure patient safety.
• Provided patient education on pre-surgical instructions, fasting guidelines, and post-operative expectations to improve compliance and reduce surgical delays.
• Collaborated with surgeons, anesthesiologists, and surgical teams to communicate patient needs, risk factors, and clearance status.
• Utilized electronic health records (EHR) to accurately document patient information and ensure compliance with hospital policies and regulatory standards.
• Delivered compassionate, patient-centered care while addressing questions and concerns to reduce anxiety and improve patient satisfaction.

• Maintained strict adherence to infection control protocols, ensuring a safe environment for patients and colleagues alike.
• Streamlined communication among healthcare teams by providing accurate and timely updates on patient conditions.
• Reduced medication errors through meticulous administration and documentation of medications, treatments, and IV therapies.
• Improved patient outcomes by diligently monitoring vital signs and adjusting treatment plans accordingly.

Nurse Care Manager – Medicaid Compliance

• Coordinated and managed patient care plans to ensure alignment with Medicaid guidelines, regulatory requirements, and quality standards.
• Performed clinical assessments and utilization reviews to determine medical necessity and appropriateness of services.
• Monitored patient progress, outcomes, and adherence to care plans while identifying barriers to compliance and addressing gaps in care.
• Collaborated with interdisciplinary teams, physicians, and community resources to improve care coordination and reduce hospital readmissions.
• Educated patients and families on Medicaid benefits, care options, and compliance requirements to enhance access to appropriate healthcare services.
• Maintained accurate documentation and reporting in compliance with state and federal Medicaid regulations.
• Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
• Educated patients on disease management and self-care techniques, promoting lifestyle changes.

• Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
• Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
• Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

• Delivered public health nursing services including immunizations, screenings, and communicable disease prevention and control.
• Conducted community health assessments, provided patient education, and promoted wellness initiatives to support population health.
• Managed and reported communicable disease cases in compliance with state and federal public health regulations.
• Assisted with maternal/child health programs, family planning services, and chronic disease management initiatives.
• Collaborated with local healthcare providers, schools, and community organizations to improve access to care and health outcomes.
• Maintained accurate electronic health records (EHR) and documentation to ensure compliance with public health standards and grant requirements.

Emergency Department Registered Nurse – Level I Trauma Center

• Provided rapid, high-acuity care to patients with life-threatening injuries and illnesses in a fast-paced Level I Trauma Center.
• Performed triage, stabilization, and continuous monitoring for critical patients, including trauma, cardiac, respiratory, and neurological emergencies.
• Administered emergency medications, IV therapy, advanced airway management, and blood product transfusions under strict protocols.
• Collaborated with physicians, trauma surgeons, and interdisciplinary teams to deliver evidence-based care and improve patient outcomes.
• Utilized advanced critical thinking and crisis management skills to make quick, accurate decisions under pressure.
• Maintained detailed and timely documentation in accordance with hospital, state, and federal guidelines.
• Served as a patient advocate while providing emotional support and clear communication to families in high-stress situations.