April Obineta
Seatac,WA
Summary
Focused with expertise preparing meals for customers in busy establishments. Versatile professional with experience in food safety, supply management and plating. Courteous and bilingual with excellent multitasking and presentation skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
2nd Cook
Fairmont Olympic Hotel
Seattle , WA
2022.12 - 2023.12
- Prepared soups, sauces, gravies, salads, vegetables and other foods for service.
- Followed safety procedures when handling hot surfaces or sharp objects.
- Ensured all food items were stored properly and labeled correctly.
- Checked temperature of cooked foods using thermometers.
- Plated meals according to presentation standards set by the restaurant.
Telephone Operator
SUMMIT GALLERIA
CEBU CITY , PH
2022.08 - 2023.12
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Resolved customer inquiries quickly and efficiently by utilizing problem-solving skills.
- Responded to customers' requests for assistance with various issues they were having.
- Routed calls to the correct department based on caller needs.
Cashier/Marketing Assistant
Chowking
OZAMIZ CITY , PH
2021.02 - 2022.04
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
Bachelor of Science - HOSPITALITY MANAGEMENT
LA SALLE UNIVERSITY
OZAMIZ CITY, PH2023-07
Skills
- Food Presentation
- Team Management
- Food Preparation
- Sanitation Practices
- Food Handling
Languages
English
Full Professional
Certification
- COOKERY NC II
- HOUSEKEEPING NC II
- FOOD AND BEVERAGE NC II
- CRUISE SHIP AND LUXURY HOTEL EXPOSITION
- BREAD AND PASTRY NC II
REFERENCES
- ERAJ JAYAWICKREME EXECUTIVE CHEF- FAIRMONT OLYMPIC HOTEL +1 (206) 482-2100
- MOSES CHEW DIRECTOR, TALENT AND CULTURE- FAIRMONT OLYMPIC HOTEL +1 (206) 621- 1700
- NARENDRA VASIREDDY EXECUTIVE PASTRY CHEF- FAIRMONT OLYMPIC HOTEL +1 (206) 290 4084
Timeline
2nd Cook
Fairmont Olympic Hotel
2022.12 - 2023.12
Telephone Operator
SUMMIT GALLERIA
2022.08 - 2023.12
Cashier/Marketing Assistant
Chowking
2021.02 - 2022.04
Bachelor of Science - HOSPITALITY MANAGEMENT
LA SALLE UNIVERSITY
- COOKERY NC II
- HOUSEKEEPING NC II
- FOOD AND BEVERAGE NC II
- CRUISE SHIP AND LUXURY HOTEL EXPOSITION
- BREAD AND PASTRY NC II
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