April Owens Taylor
Austell,GA
Summary
Highly motivated and experienced Administrative Professional, with over a decade of administrative experience. Passionate about providing excellent customer service, aiming to integrate wellness and administrative excellence.
Overview
14
14
years of professional experience
Work History
Small Business Owner
Against All Odds Fitness LLC
01.2011 - Current
- Provides inspirational leadership with a focus on the growth and development of the mind, body, and spirit
- Builds credibility and value by offering creative and innovative services that open the door to new engagements
- Teaches classes regularly at corporate headquarters, such as Morehouse College for the faculty and staff
- Successfully creates enrichment programs for youth fitness, in daycares, elementary, middle, and charter schools
- (Millford Elementary School, Building Foundations Learning Academy, Westside Charter School)
- Represented as a host and the instructor of Dance Fitness Kids birthday parties, in addition to adult dance fitness parties and workshops
- Creates specialized training programs for adults, seniors, and children to build their stamina and fitness levels.
Small Business Owner
Stay Taylor LLC
10.2021 - 06.2024
- Enhanced AirBnB reputation by consistently delivering exceptional service quality to customers.
- Managed daily operations for a successful AirBnB business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Account Management Coordinator
All Medical Personnel
05.2021 - 07.2022
- Works alongside Account Managers, the Project Manager and the Payroll department to document and schedule services with clients across the U.S
- Updates Allied, Locums and Nursing job orders when they close in the vendor management tool and notifies candidates via phone and email daily
- Educates potential providers about the company and coordinates online training
- Confirms start details and location sites, then moves about 100 candidates a day through the scheduling process in the vendor management tool bi-weekly
- Performs payroll adjustments for over 100 employees weekly
- Answers all email and phone call inquiries daily as it relates to position hours and scheduling
- Implements job assignments for about 20 newly hired employees weekly.
Administrative Assistant / Membership Payroll Processor
Plus One Optum
04.2017 - 05.2021
- Contracted with Uplift Wellness, Coca-Cola Headquarters
- Provides executive-level administrative support by utilizing exceptional management and problem-solving skills while demonstrating the ability to remain flexible
- Handles all correspondences timely, composes memos, creates presentations, schedules appointments, and structures an organized file system
- Processes payroll of the facility’s new members, including terminations, and reports directly to the payroll department weekly
- Trains new employees in office operations and the use of office equipment
- Organized the enrollment process of associates, alumnus, interns, and contingent workers for fitness studio membership
- Efficiently implemented SOPs for all the tasks and assignments of the studio, including but limited to front office duties, programs, and challenges, in addition to membership payroll operating procedures
- Coordinated projects and special events, including but limited to wellness programs and challenges, quarterly team outings, biweekly team building, team meetings, and massage program events.
Education
Bachelor’s in Business Administration -
American Intercontinental University
Atlanta, GAMaster's in Business Administration -
Herzing University
Atlanta, GA12.2020
Skills
- Problem solving
- Communication
- Leadership
- Relationship management
- Group fitness and Dance Fitness
- Microsoft Office
- Customer service
- Teaching
- Classroom experience
- Interviewing
- Healthcare management
- Small business operations
- Business management and development
- Operations Management
Timeline
Small Business Owner
Stay Taylor LLC
10.2021 - 06.2024
Account Management Coordinator
All Medical Personnel
05.2021 - 07.2022
Administrative Assistant / Membership Payroll Processor
Plus One Optum
04.2017 - 05.2021
Small Business Owner
Against All Odds Fitness LLC
01.2011 - Current
Bachelor’s in Business Administration -
American Intercontinental University
Master's in Business Administration -
Herzing University
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