April Paciotti
Lake Ariel,PA
Summary
Self-disciplined 21-year retired military member with demonstrated success in leading and managing teams. Strong emotional intelligence and committed to successfully handling stressful situations professionally while building positive relationships. Organized and dependable veteran successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a can do attitude.
Overview
20
20
years of professional experience
Work History
Aerospace Medicine Squadron Superintendent
USAF
10.2017 - 06.2019
- Top enlisted advisor to the Commander, oversaw 136 personnel, 84 medical programs, 9 departments while serving 19,000 beneficiaries.
- Leadership drove the innovation of a restructured medical model, providing superior care to patients while increasing access. This model gained the attention of the Secretary of the Air Force and was implemented across all Medical Facilities, Air Force wide in 2019.
- Handled administrative requirements, maintained records and submitted operational reports.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Coordinated activities of subordinate personnel to support mission success.
- Led team in developing strategic plans to meet operational objectives.
- Trained and mentored personnel in combat operations and tactics.
- Kept records of expenses and monitored budget.
- Monitored and assessed mission progress and provided updates to command.
- Represented office during weekly and community meetings, delivering supporting information and coordinating follow up for checklist items.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Fortified leadership development, fostered awards program, resulting in promotion of employees into increased levels of responsibility and rank.
Independent Duty Medical Technician
USAF
05.2012 - 10.2017
- Conducted physical examinations to assess patients' health and current condition for optimal treatment.
- Referred to and consulted with physicians and other healthcare providers on patient care.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Ordered and interpreted diagnostic testing to confirm diagnosis and implement accurate treatment plans.
- Interacted with patients while demonstrating high standards of performance, teamwork, and compassion.
- Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
- Administered medications and performed basic patient assessments.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Prescribed medications to patients to treat conditions and alleviate symptoms.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Educated patients on variety of infectious disease issues, nutrition, obesity, and smoking cessation to improve overall health and wellness.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Coordinated patient referrals to specialty providers.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Established continuity of care by completing patient management plans and paperwork by deadlines.
- Performed pharmacy, laboratory, bioenvironmental, immunizations, public health, medical logistics and medical administration duties. Determined medical qualifications for occupational shops.
Aerospace Medical Technician
USAF
05.2003 - 09.2011
- Managed shift operations, supplied resources and monitored team performance.
- Interviewed patients to obtain medical histories and collected current stats such as height, weight and blood pressure.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Collected and safely handled specimens for laboratory tests.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Assisted doctors, nurses and other staff with completing surgeries and non-invasive procedures.
- Conducted performance reviews and provided staff with feedback and guidance.
- Educated patients about treatments, medications and home care for conditions.
- Responded to 911 calls for medical emergencies.
- Administered CPR, oxygen and other life-saving medical treatments.
- Dispensed medications and monitored patient reactions.
- Trained new EMTs on proper protocols and procedures.
- Followed all safety protocols and took necessary precautions while providing care.
- Conducted patient intake and triage procedures.
- Handled patient transfers from one medical facility to another.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Aerospace Medical Services Technician
USAF
05.2000 - 05.2003
- Interviewed patients to obtain medical histories and collected current stats such as height, weight and blood pressure.
- Collected and safely handled specimens for laboratory tests.
- Assisted doctors, nurses and other staff with completing surgeries and non-invasive procedures.
- Cared for wounds, provided treatments, and assisted with procedures.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Obtained patient vital signs and input/output measurements from inpatients.
- Comforted and counseled patients and families throughout care process.
- Assisted with admissions, appointments, transfers, and discharges.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Medical Service Apprentice Cardiothoracic Element
USAF
05.1999 - 05.2000
- Performed general nursing care on a 30-bed telemetry unit for cardiothoracic patients.
- Assisted nurses and physicians in the preparation/recovery of special procedures such as cardiac catheterization, pacemaker placements/electrophysiology studies.
- Recovered and assisted staff with surgical cardiac patients.
- Assisted with the Cardiac Rehabilitation Program for post-myocardial infarction and surgical patients.
- Tracked findings of procedures such as EKGs and telemetry and reported to healthcare team.
- Conducted orientation and training on newly arrived personnel, clinical students, and reservists.
- Entered lab order and collected lab specimens by initialing, dating, and noting times of collection.
- Oversaw items in inventory and reordered before supplies diminished.
Education
Bachelor of Science - Life Science
Pennsylvania State University
Scranton05.2023
Associate of Applied Science - Allied Health Sciences
Community College of The Air Force
Montgomery, AL10.2010
Skills
- Leadership Advisement
- Unit Morale and Welfare
- Resource Allocation
- Empowering Leadership
- Time Management
- Leadership and Vision
- Performance Improvement
- Daily Workflow Improvement
- Teamwork and Collaboration
- Analytical Thinking
- People Management
- Conflict Resolution
Timeline
Aerospace Medicine Squadron Superintendent
USAF
10.2017 - 06.2019
Independent Duty Medical Technician
USAF
05.2012 - 10.2017
Aerospace Medical Technician
USAF
05.2003 - 09.2011
Aerospace Medical Services Technician
USAF
05.2000 - 05.2003
Medical Service Apprentice Cardiothoracic Element
USAF
05.1999 - 05.2000
Bachelor of Science - Life Science
Pennsylvania State University
Associate of Applied Science - Allied Health Sciences
Community College of The Air Force