April Pecson
Kennewick
Summary
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
4
4
years of professional experience
Work History
Communications Office Assistant
Central Washington University
09.2023 - Current
- - Created and organized project briefs to support communications data tracking and analysis.
- - Designed infographics and dashboards to support outreach campaigns.
- - Managed and analyzed social media metrics, identifying engagement trends for optimization.
- - Used Excel to track deliverables and visualize project timelines across teams.
Student Office Assistant
University of Hawaii
05.2023 - 07.2023
- Contributed to a welcoming office environment by greeting visitors, answering phone calls, and providing accurate information.
- Improved communication between departments through efficient message delivery and prompt response to inquiries.
- Supported administrative staff with data entry tasks, maintaining accurate records of student information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Supported data entry and email system management across multiple user accounts
- Assisted with administrative reporting using spreadsheets and internal systems.
Notetaker Disability Services
University of Hawaii
08.2022 - 04.2023
- Promoted academic success for diverse learners by delivering comprehensive notes that catered to different learning styles.
- Maintained confidentiality by adhering to privacy guidelines when handling sensitive student information.
- Worked directly with individual students to follow class schedule and prepare detailed lecture notes.
- Enhanced student comprehension by providing clear and concise notes during lectures.
- Organized student data and ensured confidential handling of sensitive information.
- Managed live communications and scheduling through digital platforms.
- Supported students with disabilities by accurately transcribing classroom discussions for their review.
- Assisted multiple students with notes from specific classes.
Child and Youth Program Assistant
CYS Army
12.2022 - 02.2023
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Adapted teaching methods based on each child''s unique learning style, maximizing engagement and understanding.
Administrative Assistant
Inn at Schofield
09.2021 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Education
B.S. - Information Technology & Administrative Management, Cybersecurity Specialization
Central Washington University
Ellensburg, WA12.2025
A.A. - Running Start
South Puget Sound Community College
Olympia, WA06.2021
Skills
- Languages/Tools: Python, R (basic), SQL (basic), Excel (advanced), HTML/CSS, Canva, Microsoft Office
- Software: Adobe Suite, GitHub (basic), RStudio (learning), Tableau (beginner)
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Administrative support
- Office management
- File maintenance
- Excel spreadsheets
- Other: Data visualization, statistical modeling (introductory), report generation, social media analytics
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Communications Office Assistant
Central Washington University
09.2023 - Current
Student Office Assistant
University of Hawaii
05.2023 - 07.2023
Child and Youth Program Assistant
CYS Army
12.2022 - 02.2023
Notetaker Disability Services
University of Hawaii
08.2022 - 04.2023
Administrative Assistant
Inn at Schofield
09.2021 - 12.2021
A.A. - Running Start
South Puget Sound Community College
B.S. - Information Technology & Administrative Management, Cybersecurity Specialization
Central Washington University
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