April Pickard
Bloomfield,NJ
Summary
Dynamic professional with a proven track record in financial management and customer relations, notably at ShopRite. Excelled in bookkeeping, handling over $100,000 daily with unmatched accuracy, and fostering positive customer interactions. Skilled in QuickBooks and exceptional organization, I significantly improved operational efficiency and profitability, demonstrating a commitment to excellence and team success. I also feel my biggest asset is accommodating clients and being able to put them at ease, as well as making sales.
Overview
25
25
years of professional experience
Work History
Bookkeeper
ShopRite
08.2000 - 10.2025
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Reconciled and corrected issues with financial records.
- Inspected account books and recorded transactions.
- Worked in the customer service department helping customer with their returns and issues
- Was able to bookkeep over 100,000 a day, which had to be exact, hand counted, and done correctly
Office Supervisor
Hampton Inn By Hilton
03.2013 - 12.2019
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Updated reports, managed accounts, and generated reports for company database.
- Provided materials preparation, notes and minute taking for meetings.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Office Manager
Rochelle Chiropractic Center
08.2015 - 12.2018
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
- Launched quality assurance practices for each phase of development
- Greeted and dealt with clients daily
- Handled all insurance claims and kept all clients handlings in order
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Office Executive
Elite Health Center
12.2019 - 07.2024
- Answered phone calls and directed inquiries to appropriate staff members.
- Collaborated with senior management to align outreach efforts with strategic plan.
- Provided hospitality and support to visitors and meeting attendees.
- Consulted with clientele in order to make sales for our product and provided guided support
Education
Associate Of Applied Business - Business Administration And Management
Associate Of Arts - Fashion Merchandising
Esthetics - Esthetics
12.2012
Skills
- Quickbooks
- A/P and A/R
- Accounting
- Financial statements expertise
- General ledger maintenance
- Bookkeeping
- Expense tracking
- Confidential document control
- Superior attention to detail
- General ledger entries
- Accounting operations management
- Business development
- Proficient in adobe software
- Exceptional organization
- Spreadsheet tracking
- Transaction entry
- Customer relations
Timeline
Office Executive - Elite Health Center
12.2019 - 07.2024
Office Manager - Rochelle Chiropractic Center
08.2015 - 12.2018
Office Supervisor - Hampton Inn By Hilton
03.2013 - 12.2019
Bookkeeper - ShopRite
08.2000 - 10.2025
Bergen Community College - Associate Of Applied Business, Business Administration And Management
Berkeley College - Associate Of Arts, Fashion Merchandising
Fayetteville Technical Community College - Esthetics, Esthetics