April Pueirtt
Vonore
Summary
I am seeking employment with a company where I can utilize my talents and skills to grow and expand the company. I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities I'm a dedicated and focused person who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Organized Office Associate with background in administrative support, office management and client service. Skilled at multitasking, prioritizing tasks to meet deadlines and maintaining confidentiality of sensitive information. Demonstrated ability to improve organizational procedures, streamline processes and increase efficiency in previous roles. Strengths include communication skills, attention to detail and proficiency in various office software applications.
Overview
29
29
years of professional experience
Work History
Office Associate, Logistics
Denson Sales
Maryville
09.2023 - Current
- Managing and verifying customer websites for orders.
- Answering and managing route changes.
- Manage and communicate cuts and shorts from orders.
- Performed general office duties such as photocopying, faxing, scanning documents.
- Handled confidential documents in accordance with legal regulations.
- Updated financial, customer, and business records in company databases.
- Filed and retrieved records to support business needs.
- Manage multiple variables of delayed dispatch.
- Maintain carrier requirements.
- Packaging and maintaining records for reimbursement internal and with customer.
- Order preparation (SIL,tags, skid sheets, BOL, and packaging list.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Manage and maintain shipping documents daily.
Manager
Sloan's
05.1996 - 02.2014
- Completed store operational requirements by scheduling and assigning employees; following up on work results.
- Maintained store staff by recruiting, selecting, orienting, and training employees.
- Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Secures merchandise by implementing security systems and measures.
- Protects employees and customers by providing a safe and clean store environment.
- Maintains the stability and reputation of the store by complying with legal requirements.
- Determines marketing strategy changes by reviewing operating and improving customer service.
- Developed strategies to improve customer service, drive store sales, and increase profitability ensuring all customer needs are met, complaints are resolved, service is quick and efficient.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Contributes to team effort by accomplishing related results as needed.
- Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas.
Education
Business Development
Cleveland State Community College
Cleveland01.1994
High School Diploma - Business
Sweetwater High School
Sweetwater05.1991
Skills
- Competent level of using Microsoft word, Excel, and Power Point
- Good written and oral communication skills
- Time management
- Human Resources Management (HRM)
- Self-starter
- Professional and mature
- Strong attention to detail
- Strong organization skills
- Dedicated team player
- Order processing
- Data entry
- Document management
- Shipping coordination
- Meeting scheduling
- File organization
- File maintenance
Timeline
Office Associate, Logistics
Denson Sales
09.2023 - Current
Manager
Sloan's
05.1996 - 02.2014
Business Development
Cleveland State Community College
High School Diploma - Business
Sweetwater High School
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