April Ramirez
Oxnard,CA
Summary
High performing professional with 10 years of experience delivering high impact work in the Customer service Industry.
Skilled in developing strong internal and external relationships to facilitate collaborative achievement of high priority goals.
Confident in ability to thrive in a fast paced setting and leverage skills in Merchandising,
leadership and time management to enable a team success.
Overview
13
13
years of professional experience
Work History
Household Manager
Self-employeed
Oxnard, CA
06.2020 - 08.2024
- Managed household operations, including budgeting, scheduling, and logistical planning.
- Developed and honed skills in time management, organization, and multitasking.
- Led and facilitated educational and developmental activities, fostering growth and learning.
- Coordinated and managed complex schedules for multiple individuals, ensuring the timely completion of tasks and commitments.
- Demonstrated strong problem-solving and conflict-resolution skills in dynamic, fast-paced environments.
- Strengthened conflict resolution and negotiation skills through daily interactions.
Assistant Key Holder
Fila Usa
Camarillo, CA
05.2023 - 07.2023
- Opened and closed the store, ensuring all security procedures were followed.
- Supervised daily operations and supported the management team in leading store staff.
- Handled cash register operations, end-of-day reconciliation, and bank deposits.
- Provided excellent customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Trained and mentored new employees, fostering a team-oriented environment.
- Managed inventory control, restocked merchandise, and ensured displays met company standards.
- Ensured compliance with company policies, procedures, and safety regulations.
Home Department Coordinator
Marshalls Department Store
Oxnard, CA
05.2011 - 02.2020
- Oversaw the daily operations of the home department, ensuring merchandise was well-stocked, organized, and presented according to company standards.
- Coordinated with the store management team to implement promotional strategies and seasonal displays.
- Provided exceptional customer service by assisting shoppers, answering product inquiries, and resolving issues promptly.
- Trained and guided team members in the home department, fostering a collaborative and productive work environment.
- Monitored inventory levels, and communicated with the receiving team to replenish stock efficiently.
- Ensured compliance with safety and loss prevention policies within the department.
- Analyzed sales data to identify trends and adjust merchandising strategies to meet department sales goals.
Education
High School Diploma -
Oxnard High School
Oxnard, CA06-2007
Skills
- Household organization
- Time Management
- Budgeting
- Problem Solving
- Leadership
- Multitasking
- Customer Service
- Cash Handling
- Inventory Management
- Security Awareness
- Team Collaboration
- Merchandising Skills
- Sales Analysis
- Compliance
Timeline
Assistant Key Holder
Fila Usa
05.2023 - 07.2023
Household Manager
Self-employeed
06.2020 - 08.2024
Home Department Coordinator
Marshalls Department Store
05.2011 - 02.2020
High School Diploma -
Oxnard High School