Detail-oriented Trimmer offering three years of experience and upbeat, positive personality. Excellent cleaning, sanitizing and finishing skills. Dedicated to working quickly and accurately to trim parts. Knowledgeable about inspecting products and maintaining safety procedures. Highly efficient and flexible to meet changing demands. Reliable production professional with expertise in trimming cannabis using hand tools and equipment. Familiar with packing products. Good problem-solving and time management abilities.
Hi, I’m
APRIL REID
Hazel Dell,WA
Summary
Overview
11
years of professional experience
Work History
Skord CannabisBattleground, WA
TRIMMER/PACKAGER
02.2023 - 07.2023
Job overview
- Removed unwanted or unneeded materials off desirable products.
- Used hand tools to complete delicate work.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Strengthened communication skills through regular interactions with others.
- Maintained safety practices and quality controls.
D and F PlumbingVancouver, WA
CUSTOMER SERVICE REPRESENTATIVE
10.2022 - 02.2023
Job overview
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
SeaWorld, MANAGEMENT INTERNSHIPOrlando, Florida
College Program Intern
05.2013 - 10.2013
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Assisted in resolving guest complaints, ensured accuracy of purchase transactions to ensure a positive experience
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Walt Disney World CompanyOrlando, Florida
Disney College Program Intern
08.2012 - 01.2013
Job overview
- Collaborated in professional team to solve workflow issues.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Provided project progress updates and proposed solutions to issues.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Built and established positive relationships with patrons, team members and supervisors.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Education
Keller Graduate School of ManagementPortland, Oregon
Master of Human Resource Management
2013
University Overview
DeVry UniversityPortland, Oregon
Bachelor of Science from Technical Management
2011
University Overview
Mt. Hood Community CollegeGresham, Oregon
Associate of Applied Science from Office Management/Administrative Assistant
2008
University Overview
Mt. Hood Community CollegeGresham, Oregon
Office Software Specialist Certification
2008
University Overview
Mt. Hood Community CollegeGresham, Oregon
Office Assistance Certification
2008
University Overview
Skills
- Cutting and Trimming Techniques
- Weigh Products
- Safety Practices
- Cleaning and Sanitizing Skills
- Packing Expertise
- Recording Counts
- Weighing and Labeling
- Active Listening
- Order Fulfillment
- Verbal Communication
- Teamwork and Collaboration
- Time Management
Timeline
TRIMMER/PACKAGER
Skord Cannabis
02.2023 - 07.2023
CUSTOMER SERVICE REPRESENTATIVE
D and F Plumbing
10.2022 - 02.2023
College Program Intern
SeaWorld, MANAGEMENT INTERNSHIP
05.2013 - 10.2013
Disney College Program Intern
Walt Disney World Company
08.2012 - 01.2013
Keller Graduate School of Management
Master of Human Resource Management
DeVry University
Bachelor of Science from Technical Management
Mt. Hood Community College
Associate of Applied Science from Office Management/Administrative Assistant
Mt. Hood Community College
Office Software Specialist Certification
Mt. Hood Community College
Office Assistance Certification