April Reyes
Elmont,NY
Summary
- Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
- Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Taco Bell
04.2022 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
Shift Manager
Taco Bell
10.2017 - 04.2022
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours and inventory movements.
Cashier
McDonald's
11.2021 - 02.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Associate
Panera Bread
10.2018 - 01.2019
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
Sales Associate
Saks OFF 5TH
09.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Food Service Team Member
Taco Bell
09.2016 - 10.2017
- Received orders from customers and input into order management system.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Limited portion sizes and used garnishes to control food costs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor Of Applied Science - Fashion Merchandising
Johnson & Wales University - Denver
Denver, COAssociate Of Science - Fashion Merchandising
Nassau Community College
Garden City, NY05.2021
Skills
- Cost Control
- Time Management
- Financial Management
- Product and Service Knowledge
Languages
Tagalog
Native or Bilingual
Timeline
Assistant Manager
Taco Bell
04.2022 - Current
Cashier
McDonald's
11.2021 - 02.2022
Sales Associate
Saks OFF 5TH
09.2019 - 06.2020
Associate
Panera Bread
10.2018 - 01.2019
Shift Manager
Taco Bell
10.2017 - 04.2022
Food Service Team Member
Taco Bell
09.2016 - 10.2017
Bachelor Of Applied Science - Fashion Merchandising
Johnson & Wales University - Denver
Associate Of Science - Fashion Merchandising
Nassau Community College