April Reyes
Grand Prairie
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Assistant Manager/Key Holder Associate
303 Pawn
09.2016 - 11.2019
- Help provide short-term loans to customers in exchange for their merchandise such as, jewelry, electronics, tools, lawn equipment and firearms
- As pawnbrokers we estimate an item's value based on retail prices and cost of gold at the time
- Assistant managers help price and put out unpaid merchandise to the sales floor and help employees with customer care as well as deescalating and customer to employee concerns
- Responsible for money and paper work counts from previous work day
- Putting paper work in order and filing with location of merchandise on each pawn ticket
- Responsible for maintaining store appearance and employees daily and weekly chores
- Performed store open and close procedures as part of shift responsibilities
- Complied with local, state and federal laws, including reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases
- Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer
- Enhanced customer satisfaction by efficiently appraising items and offering fair loan values.
- Utilized social media platforms effectively to promote store specials, new arrivals, and upcoming events-attracting new customers in the process.
- Managed daily operations for a successful pawn shop, overseeing staff and inventory control.
Assistant Manager of Sales
Family Dollar
08.2015 - 02.2016
- A key priority includes assisting the Store Manager in the daily operation of the store
- Under the direction of the Store Manager responsible for maintaining inventories, store appearance and completing daily paperwork
- Answer questions and resolve customer questions and concerns
- Assist Store Manager in ordering merchandise and record keeping of payroll, scheduling and cash register deposits and receipts
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Medical Assistant
Mi Doctor
03.2013 - 05.2013
- Assisting the physician with exams, routine medical procedures, and minor office surgery/procedures
- Prepare patients for examinations and required screening tests, per company protocols
- Phlebotomy and collection of lab specimens and performing lab tests
- Preparing and administering medications with physician's authorizations
- Providing patient with medical education about any procedure agreed to by physician and patient
- Perform accurate, legal, and ethical documentation at all times
- Verify documents for all services performed on the patients chart., Completed 200 hour externship, checked patients in and out , scheduled appointments, linked patient documents into EMR, ran labs, administered injections, and vital signs
- Collected histories, vitals and current compliants via patient interviews
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Reception Technician
CSL Plasma
01.2013 - 03.2013
- Conducted pre-donations medical screening such as, blood pressure, temperature, and weight
- Determined hematocrit (HCT) and protein via finger stick and use of hemostat and refractometer
- Asked series of questions to donors to get more information about medical history, Educate donors on the plasma pheresis process
Medical Assistant Extern
Mi Doctor
06.2011 - 09.2011
- Completed 200 hour externship, checked patients in and out , scheduled appointments, linked patient documents into EMR, ran labs, administered injections, and vital signs
Education
Graduate - Medical Assisting
PCI Health Training Center
Dallas, TX09.2011
High School -
New Beginnings Christian Academy
Arlington, Tx09.2009
Skills
- Payment processing
- Merchandise purchasing
- Inventory management
- Fast learner
- Excellent attention to detail
Timeline
Assistant Manager/Key Holder Associate
303 Pawn
09.2016 - 11.2019
Assistant Manager of Sales
Family Dollar
08.2015 - 02.2016
Medical Assistant
Mi Doctor
03.2013 - 05.2013
Reception Technician
CSL Plasma
01.2013 - 03.2013
Medical Assistant Extern
Mi Doctor
06.2011 - 09.2011
Graduate - Medical Assisting
PCI Health Training Center
High School -
New Beginnings Christian Academy
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