Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
29
29
years of professional experience
Work History
Office Manager
VERNON AUTO GROUP
02.2019 - Current
Helped expedite month-end closing procedures through efficient processing of journal entries and account reconciliations.
Prepared detailed bank reconciliations to ensure proper handling of funds and detect any discrepancies in a timely manner.
Streamlined dealership accounting processes by implementing efficient data entry and organization methods.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Processing of car deals.
Prepared daily bank deposits and cash and coin orders.
Clerk I
North Texas State Hospital
07.2014 - 02.2019
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Minute meeting documentation.
Providing coverage for team lead. Covered QIT meetings and minutes and assisted the program director with census information/data as well as assist with policy updates if needed.
Coordinated the treatment team meetings and assisted the provider with documents necessary for each meeting.
Assisted the provider with admissions and discharge schedules.
Provided the team with time sensitive reports (I.e, annuals, weekly and monthly assessments and charting, etc.)
Provided coverage for the time clerk including entering time for program staff, ordered program supplies and entered work orders as needed.
Familiar with policy and procedures.
Psychiatric Nursing Assistant I
North Texas State Hospital
01.2014 - 07.2014
Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
Documented patient progress meticulously in electronic medical records, maintaining accuracy and confidentiality as required by HIPAA regulations.
Monitored patients'' vital signs and medication intake, promptly reporting any concerns or changes to medical staff.
Consistently complied with facility policies and procedures while maintaining strict adherence to HIPAA guidelines regarding patient privacy protection.
Facilitated daily living activities such as personal hygiene, mealtime assistance, and mobility support for greater patient comfort and wellbeing.
Accounting/Office Manager
Vernon Auto Group
06.2005 - 01.2014
Managed office staff, Responsible for posting the daily bank activity, administering employee payroll and company taxes, handle petty cash, check distributions, and bank deposits. Responsible for administering accounts payable and accounts receivable, title and registration of vehicles, booking car deals. Direct phone calls. Preparing and submitting monthly financial statements.
Train and evaluated office support staff. Managed and mentored new employees on company objectives, policies, and employee requirements and expectations.
Balanced checking accounts for cash flow discrepancies and resolved cash overage/shortages.
Reviewed and submitted monthly financial statements and researched and resolved computer and billing errors. Implemented process improvements to reduce future errors.
Accounting/Clerk
Grocery Sack
07.1996 - 08.2005
Maintained a clean and organized store environment for an improved shopping experience.
Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
Assisted customers with locating products, answering questions, and recommending items based on their needs.
Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
Assisted coworkers with managing heavy workloads or covering shifts when needed, fostering a supportive team environment.
Conducted accurate cash handling and managed register transactions, ensuring balanced drawers at the end of each shift.
Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
Customer Relations Manager / Delivery Manager / Sales Professional at Vernon Auto GroupCustomer Relations Manager / Delivery Manager / Sales Professional at Vernon Auto Group