April Rodriguez
Borger,TX
Summary
Dynamic and compassionate healthcare professional with experience at Northwest Texas Healthcare, skilled in patient care and documentation. Proven ability to foster client relationships and enhance team collaboration. Bilingual in Spanish, adept at multitasking and problem-solving, ensuring high-quality care and patient satisfaction in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Intern
Golden Plains Community Hospital
01.2024 - 05.2024
- Facilitated individual and group counseling sessions to support client health and well-being.
- Maintained accurate documentation of client interactions, progress notes, and treatment outcomes.
- Collaborated with team members to coordinate group therapy sessions, enhancing peer interaction.
- Actively listened during sessions to understand underlying concerns while offering empathy-driven feedback.
- Facilitated group therapy sessions, promoting a safe environment for clients to express themselves and gain insight from peers.
- Maintained confidentiality while handling sensitive client information, adhering to ethical guidelines set forth by professional organizations.
- Developed rapport with clients, fostering trust and open communication during therapy sessions.
- Enhanced client self-awareness by conducting individual and group counseling sessions.
Volunteer/Intern
CareNet Pregnancy Center
08.2023 - 05.2024
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Coordinated scheduling for patient appointments, enhancing operational efficiency.
- Assisted clients with pregnancy test assessments.
- Assisted clients with parenting classes that were voluntary or court ordered by judge through CPS.
- Follow-up phone calls to clients to check on their well-being as well as baby's health.
- Translated in Spanish for clients who needed assistance over phone follow-ups or in office.
Patient Care Specialist Resource
Northwest Texas Healthcare
05.2005 - 11.2007
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Implemented infection control protocols, contributing to a safe healthcare environment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Patient Care Specialist/Unit Clerk Oncology
Northwest Texas Healthcare
03.2002 - 05.2005
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, documenting care provided and observations made.
- Implemented infection control protocols, contributing to a safe healthcare environment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted in maintaining inventory of medical supplies, ensuring timely restocking as needed.
- Processed patient admissions and discharges, providing necessary documentation promptly.
- Handled incoming calls and inquiries, directing them to appropriate departments or personnel efficiently.
- Supported the nursing team by preparing charts and managing confidential information securely.
- Maintained confidentiality at all times while handling sensitive medical documents, adhering strictly to HIPAA guidelines.
- Streamlined communication between nurses, doctors, and patients for better treatment outcomes.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Certified Nursing Assistant
Kings Manor Nursing Home
05.2000 - 11.2001
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments..
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Staff Member
Taco Bell
02.1998 - 01.2000
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Maintained cleanliness and organization of food preparation areas to ensure compliance with health regulations.
- Collaborated with team members to streamline food preparation processes and enhance efficiency.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Master of Arts - Counseling
Wayland Baptist University
Plainview, TX12-2025
Bachelor of Science - Psychology
West Texas A&M University
Canyon, TX08-2012
Associate of Arts - General Studies
Frank Phillips College
Borger, TX05-2009
High School Diploma -
Hereford High School
Hereford, TX05-2001
Skills
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Computer skills
- Multitasking and organization
- Goal-oriented mindset
- Interpersonal and social skills
- Creative and resourceful
- Client relationships
- Professionalism and etiquette
- Microsoft Office Suite
- Spanish fluency
- Scheduling
- Telephone etiquette
Languages
Spanish
Timeline
Intern
Golden Plains Community Hospital
01.2024 - 05.2024
Volunteer/Intern
CareNet Pregnancy Center
08.2023 - 05.2024
Patient Care Specialist Resource
Northwest Texas Healthcare
05.2005 - 11.2007
Patient Care Specialist/Unit Clerk Oncology
Northwest Texas Healthcare
03.2002 - 05.2005
Certified Nursing Assistant
Kings Manor Nursing Home
05.2000 - 11.2001
Staff Member
Taco Bell
02.1998 - 01.2000
Master of Arts - Counseling
Wayland Baptist University
Bachelor of Science - Psychology
West Texas A&M University
Associate of Arts - General Studies
Frank Phillips College
High School Diploma -
Hereford High School
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