Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

April Romo

Madera,CA

Summary

Offering strong analytical skills and natural aptitude for problem-solving, eager to learn and develop in field. Brings ability to quickly grasp security protocols and investigative techniques, with focus on surveillance and reporting. Ready to use and develop these skills in Desired Position role. Developed strong analytical and investigative skills in high-security environment, consistently identifying and mitigating risks. Demonstrated ability to conduct thorough investigations and implement effective loss prevention strategies. Seeking to transition into new field where these skills can be leveraged to drive success. Energetic and analytical with keen eye for identifying potential risks and vulnerabilities. Possesses solid understanding of security protocols and investigative techniques, with proficiency in surveillance and reporting. Committed to protecting assets and ensuring safe environment. Experienced with loss prevention strategies, focusing on identifying and preventing theft. Utilizes investigative skills to uncover internal and external fraud. Track record of implementing security measures and collaborating with teams to achieve safety goals. Professional with solid background in loss prevention and asset protection. Prepared to identify and mitigate risks, leveraging strong analytical skills and keen attention to detail. Known for fostering team collaboration and driving results. Adaptable and dependable, with expertise in surveillance, investigation, and reporting. Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Offering excellent interpersonal skills and innate ability to provide comfort and support. Contributes willingness to learn and adapt quickly to new responsibilities in personal care and household assistance. Ready to use and develop caregiving and organizational skills in Desired Position role. Developed strong interpersonal and communication skills in caregiving environment, excelling in providing compassionate and attentive support. Seeking to transition into new field where these skills can be leveraged effectively. Committed to making positive impact through reliable and empathetic service. Compassionate and reliable, with natural ability to connect with individuals and provide essential support. Possesses understanding of personal care and home management, along with skills in communication and organization. Dedicated to enhancing quality of life for clients through attentive and empathetic care. Care professional with proven track record in delivering compassionate and reliable in-home support services. Adept at assisting clients with daily living tasks and ensuring their comfort and safety. Known for strong teamwork and adaptability to changing care needs, fostering supportive environment. Diligent Desired Position with solid foundation in providing compassionate care and support to clients. Proven ability to assist with daily living activities while maintaining safe and clean environment. Demonstrated effective communication and problem-solving skills to enhance client well-being. Experienced care provider prepared for this role with strong focus on reliable assistance and compassionate support. Skilled in personal care, daily living activities, and medical needs, with collaborative approach to team efforts and adaptability to changing situations. Known for empathy, patience, and effective communication, ensuring high-quality care and positive outcomes. Caring Job Title dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Dedicated Job Title brings Number-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.

Overview

10
10
years of professional experience

Work History

Loss Prevention Investigator

Walmart
12.2022 - Current
  • Performed security walks around store to monitor employee and customer activities.
  • Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
  • Interviewed employees and suspects and drafted reports to assist law enforcement.
  • Streamlined shrink management program and trained Loss Prevention Officers.

Team Leader Manager

Marshall’s
12.2020 - 11.2022
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Shift Leader Manager

Jack In The Box
12.2018 - 10.2020
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
  • Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
  • Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.

IHSS Care Provider

Madera County Department Of Social Services
02.2015 - 08.2018
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Assisted clients with daily living activities, promoting independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Assisted disabled clients to support independence and well-being.
  • Conducted regular assessments of client health status, identifying potential issues early on for prompt intervention.
  • Supported clients in managing personal finances, paying bills, and budgeting responsibly.

Education

Madera South High School
Madera
06.2016

Skills

  • Video surveillance proficiency
  • Security systems management
  • CCTV systems
  • External theft prevention
  • Physical security assessments
  • Internal theft prevention
  • CCTV operation
  • Surveillance
  • Incident reporting
  • Surveillance techniques
  • Emergency response planning
  • Policy enforcement
  • Retail operations
  • Background checks
  • Emotional support
  • Grooming assistance
  • Physical mobility support
  • Compassionate caregiving
  • Meal preparation
  • Personal hygiene support
  • Patient assistance
  • Toileting assistance
  • Personal hygiene assistance
  • Patient care
  • Bedside care
  • Patient transportation
  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Strong verbal and written communication
  • Training assistance

Languages

Spanish
Full Professional

Timeline

Loss Prevention Investigator

Walmart
12.2022 - Current

Team Leader Manager

Marshall’s
12.2020 - 11.2022

Shift Leader Manager

Jack In The Box
12.2018 - 10.2020

IHSS Care Provider

Madera County Department Of Social Services
02.2015 - 08.2018

Madera South High School
April Romo