April Ruwe
Summary
Highly adaptable and experienced healthcare management professional. Over 12 years of experience in healthcare and proven ability to lead multiple clinics to impactful and patient-centered change. Places high importance on creating strong working relationships utilizing excellent communication, presentation and organizational skills.
Overview
13
13
years of professional experience
Work History
Supervisor
WARREN CLINIC
11.2019 - Current
- Motivated employee performance and satisfaction through fair evaluation, process review, and mentoring.
- Collaborated with staff and providers to maximize patient satisfaction, streamline procedures, and improve overall clinic processes.
- Implemented process improvements which led to an overall increase in quality benchmarks.
- Selected to participate on a process improvement team with Revenue Cycle focused on identifying workflow opportunities, reducing claim errors, and improving billing accuracy.
- Nominated for Pink Gem Award and Value Award.
Manager of Business Operations
KINGS COURT FAMILY MEDICINE & WELL LIFE FAMILY MEDICINE
04.2013 - 06.2021
- Managed daily operations for multiple Family Medicine Clinics.
- Oversaw all aspects of business operations including billing, P&L management, budgeting, credentialing, hiring, accounts payable/receivable, and employee management.
- Developed and implemented operational policies and procedures to improve efficiency and financial performance.
- Monitored budgets and financial reports.
- Demonstrated leadership to streamline processes while fostering patient care.
Skills
- Multi-Site Practice Management
- Billing and Revenue Cycle
- Process Improvement
- Quality Improvement
- Team Leadership and Mentoring
- Communication and Collaboration
CERTIFICATIONS & AWARDS
Certification of Completion – Saint Francis Leadership Foundational Capabilities July 9, 2024,
Timeline
Supervisor
WARREN CLINIC
11.2019 - Current
Manager of Business Operations
KINGS COURT FAMILY MEDICINE & WELL LIFE FAMILY MEDICINE
04.2013 - 06.2021