April Sampson
Georgetown,IN
Summary
I’m a self motivated and detailed oriented professional who excels in high-stress environments. Recognized for my skills in multitasking while ensuring accuracy and efficiency. With my flexibility and adaptability; I believe I will be a strong reliable asset to any team I join.
Overview
16
16
years of professional experience
Work History
Server
Chilis Resturant
04.2025 - Current
- Collaborated with kitchen staff to ensure timely meal preparation and delivery
- Handled cash transactions accurately and processed payments efficiently.
- Provided excellent customer service by taking orders and serving food.
- Maintaining cleanliness of dining area and ensured proper sanitation practices.
Shift Manager
Dairy Queen
10.2023 - 04.2025
- Provided leadership during times of organizational change.
- Supervised daily operations of fast-paced restaurant environment.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Guest Service Representative
Caesars Entertainment Hotel
06.2019 - 10.2023
- Provided exceptional customer service to enhance guest experiences at the hotel.
- Assisted guests with check-in and check-out processes efficiently and courteously
- Resolved guest inquiries and concerns promptly to ensure satisfaction during stays.
- Handled payment processing and provided customers with receipts and proper bills.
Server
Outback Steakhouse
01.2010 - 06.2019
- Handled cash transactions accurately & processed payments efficiently
- Supported team members during busy shifts to maintain smooth operations
- Maintained cleanliness of dining area & ensured proper sanitation practice
- Resolved customer complaints promptly to ensure satisfaction during visits
Education
High School Diploma -
Floyd Central High School
Floyds Knobs, IN05.2011
Skills
- Inventory managment
- Effective communication
- Team leadership
- Critical thinking
- Team leadership
- Multitasking & organization
- Adaptability to change
- Attention to detail
- Flexibility
- Positive & professional
Timeline
Server
Chilis Resturant
04.2025 - Current
Shift Manager
Dairy Queen
10.2023 - 04.2025
Guest Service Representative
Caesars Entertainment Hotel
06.2019 - 10.2023
Server
Outback Steakhouse
01.2010 - 06.2019
High School Diploma -
Floyd Central High School