April Sheets
Boise,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals or individual goals.
Overview
8
8
years of professional experience
Work History
Package Handler
FedEx Ground
07.2022 - 01.2023
- Loading trucks, loading carts for vans, and packages loaded for the proper belt line
- All for local daily delivery for the drivers to take.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Housekeeping Supervisor
Aimbridge Hospitality
04.2020 - 10.2022
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
Executive Supervisor
Window covering outlet
04.2017 - 10.2020
- Building transitional blinds from scratch, with measuring material and using a saw to cut.
- using a precise cutting machine for fabric
- Building the blinds, programming motors or putting in clutches
- Moving to the companies 2nd shop of sawtooth shutters a division of window covering outlet where I prepped plantation shutters too be stained or painted, I became the main builder for the shop from cutting the wood to building it all following a precise plan from measurements taken from customers houses
- Driving box truck and delivery vans when needed.
Fraud Analyst supervisor
Capital One
09.2016 - 04.2018
- Running multiple programs at one time to help Capitol One customers with fraudulent activity, customer service was my main goal in this job and making sure that their credit card accounts were safe.
- Improved overall efficiency in fraud analysis by streamlining processes and optimizing tools used for data analysis.
Cashier/Customer Service
Maverik
04.2015 - 02.2017
- Cash handling and bank drops from the safe, customer service, cleaning, stocking.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Education
High school or equivalent -
Eagle high school
Skills
- Guest Services
- Cleaning Experience
- Cash handling
Timeline
Package Handler
FedEx Ground
07.2022 - 01.2023
Housekeeping Supervisor
Aimbridge Hospitality
04.2020 - 10.2022
Executive Supervisor
Window covering outlet
04.2017 - 10.2020
Fraud Analyst supervisor
Capital One
09.2016 - 04.2018
Cashier/Customer Service
Maverik
04.2015 - 02.2017
High school or equivalent -
Eagle high school