Summary
Overview
Work History
Education
Skills
Timeline
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April Shifflette

Rochelle,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Shipping Floor Lead

Evergreen
Madison, VA
07.2016 - Current
  • Supervised a team of 15 employees in daily operations, providing guidance and feedback as needed.
  • Monitored and coordinated the shipping floor operations, ensuring compliance with safety protocols.
  • Developed processes for efficient workflow and optimized productivity on the shipping floor.
  • Trained new staff members on company policies, procedures, products, services.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.

Assistant Store Manager

Sheetz
Madison, VA
03.2008 - 01.2016
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Education

High School Diploma -

Page County High School
Shenandoah, VA
05-1999

Skills

  • Pallet Jack Operation
  • Warehouse Operations
  • Route Optimization
  • Workplace Safety
  • Loading and unloading
  • Barcode scanning
  • Attention to Detail
  • Microsoft Office Suite
  • US Driver's License
  • Punctual and Reliable
  • Teamwork and Cooperation
  • Self-Motivated and Independent
  • Pallet jack use
  • Stock Rotation

Timeline

Shipping Floor Lead

Evergreen
07.2016 - Current

Assistant Store Manager

Sheetz
03.2008 - 01.2016

High School Diploma -

Page County High School

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April Shifflette