April Shiflett

• Loaded and unloaded packages to ensure efficient operations.
• Operated material handling equipment safely and effectively.
• Sorted packages by destination, maintaining accuracy and speed.
• Collaborated with team members to streamline workflow processes.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Followed safety regulations to maintain safe work environment.
• Implemented best practices for effective package handling techniques.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Used hand-held scanners and physical logs to accurately track item movements.
• Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Payroll cashiering ordering products hiring dealing with delivery price changes dealing with customer

• Managed inventory replenishment to ensure optimal stock levels on shelves.
• Operated forklifts and pallet jacks to transport goods efficiently within the store.
• Collaborated with team members to organize backroom storage for easy accessibility.
• Conducted quality checks on incoming products to maintain freshness and safety standards.
• Implemented streamlined processes to improve efficiency in product receiving operations.
• Trained new staff on stocking procedures and inventory management systems.
• Assisted in maintaining a clean and organized sales floor for enhanced customer experience.
• Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
• Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.

• Resolved customer inquiries efficiently using CRM systems to ensure satisfaction and retention.
• Trained new staff on product knowledge and customer service protocols to enhance team performance.
• Analyzed customer feedback to identify patterns, recommending improvements for service quality.
• Implemented process enhancements that reduced response times and improved overall operational efficiency.
• Managed escalated issues with professionalism, ensuring timely resolutions aligned with company policies.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Processed customer transactions efficiently, ensuring accuracy and speedy service.
• Assisted in training new cashiers on register operations and customer service protocols.
• Managed cash drawer, maintaining accurate accounting of daily sales and returns.
• Resolved customer inquiries and complaints, enhancing overall shopping experience.
• Collaborated with team members to optimize checkout flow during peak hours.
• Implemented best practices for handling cash and electronic payments securely.
• Monitored inventory levels at checkout to minimize stockouts and improve availability.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Helped with homework watch kids til parents came gave snacks and played games with kids