April Simmons

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or emails
• Monitored front areas so that questions could be promptly addressed.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Completed bi-weekly payroll for Number employees.
• Check In
• Check out
• Schedule appointments
• Treatment plans
• Collect payments
• Scan files
• Morning huddle
• Verify insurance
• Monitor Dr and Hygiene schedule
• Check emails
• Send monthly statements
• Answer phone
• Go over treatment estimates

Conducted check-ins to facilitate patient flow and service efficiency.

Answered phone inquiries to provide timely assistance and information.

Scheduled and confirmed appointments to optimize daily operations.

Collected payments to streamline financial transactions.

Scanned files to maintain accurate digital records.

Updated patient history to ensure comprehensive medical documentation.

Managed check-out processes as needed for patient convenience.

Performed end-of-day tasks to ensure operational readiness for next business day.

• Facilitated daily deposits to maintain accurate financial records.
• Managed pricing and tagging of new merchandise upon receipt.
• Greeted customers upon store entry to enhance shopping experience.
• Created weekly schedules for all employees to optimize staffing.
• Oversaw store operations independently during manager absences.
• Performed clerical duties, ensuring organized documentation and correspondence.
• Executed opening and closing procedures for store operations.

• Maintained weekly business logs to ensure accurate record-keeping.
• Issued permits and licenses in accordance with regulations.
• Monitored store inventory levels to optimize stock management.
• Managed cash handling processes to ensure financial accuracy.
• Performed clerical tasks, supporting efficient office operations.
• Tracked daily employee performance to enhance productivity.