Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

April Singleton

Summerville,SC

Summary

Experienced nursing professional with proven teaching expertise and devotion to building up new nurses with skills necessary to excel in today's healthcare settings. Top-notch clinical expertise, sound judgment and strengths in workflow optimization and strategic planning. Vigilant and conscientious about isolating and resolving concerns.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Clinical Nurse Educator

DCI
01.2018 - Current
  • Provides training (that has been approved by the medical director and governing body of the local facility) to patient care staff according to the corporate education plan which includes responsibility for: Theory classroom training for patient care staff that do not have previous dialysis experience.
  • Overseeing preceptor progress with employee and reading weekly report of the training progress.
  • Teaching preceptors how to perform in that role using the corporate preceptor program before they are allowed to precept.
  • Demonstrating all skills required for the employee before they are sent to a preceptor to practice those skills.
  • Ensuring additional training is provided to meet state requirements. Training on any new policy and procedures used in the clinic after they have been approved by governing body. Training post state or federal survey deficiency identification in accordance with the plan of correction submitted.
  • Submitting a report to governing body monthly on employees in orientation, where they are in orientation, and obtaining governing body approval for independence on any employee who has completed orientation. Governing body should review skills checklist and ensure all was completed after sign off by the nurse manager.
  • Training new employees on basic MIS skills. Education Module: Has overall responsibility for monitoring the education module which includes: Ensuring orientation progress is signed off in the computer as it is done by entering the data as it comes up in the education plan.
  • Ensuring that compliance training & HIPAA training is completed within 30 days of hire.
  • Audits: Has responsibility to perform complete clinic wide audits in every clinic annually which includes: Medical record audit done at least annually using the corporate medical record audit tool and reporting results to be included in the clinic QAPI program for the QAPI team to develop a plan of action for correction of deficiencies. Infection control audit done at least annually using the corporate infection control audit tool and reporting the results to be included in the clinic QAPI program for the QAPI team to develop a plan of action for correction of deficiencies. Regulatory audit done at least annually using the corporate audit tool and reporting the results to be included in the clinic QAPI program for the QAPI team to develop a plan of action for correction of deficiencies.
  • Policy and Procedures: Has responsibility for overall standards in the policy and procedures of the unit and for maintaining them to be along current regulatory standards which includes: Developing a set of clinical policies and procedures that cover all the areas of the dialysis unit that meet all regulatory requirements, industry standards and manufacturer’s recommendation. Having the clinical policy and procedure manual approved through governing body before using. Getting each new or revised clinical policy and procedure approved through governing body before using. Developing a policy and procedure for any new procedure or medication used in the unit before it is used. Keeping policies and procedures up to date with industry standards and changes in regulations.
  • Educator is required to have an in-depth working knowledge of the interpretive guidelines for ESRD facilities and serve as a resource to all clinical staff of the regulations contained in the interpretive guidelines.
  • Educator is required to have an in-depth working knowledge of the OSHA regulations and serve as a resource for all clinical staff for OSHA.

Nurse Manager Permanent/Interim

DCI
08.2017 - Current
  • Under the direction of the Administrator and Medical Director, maintained responsiblilty for overseeing the management of the dialysis facility and the supervision of all nursing personnel in order to ensure a safe, efficient dialysis treatment for all patients
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Oversees the review and evaluation of patient care in accordance with ESRD Network, regulatory agencies, DCI’s CQI program and the individual clinic’s requirements.
  • In collaboration with the Education Coordinator, plans for and provides the training and assessments of patient care staff.
  • Coordinates the implementation of the DCI, CQI and Risk Management Programs with the Quality Risk Manager.
  • Collaborates with the Medical Director, Social Worker, Dietitian, Charge Nurses, Technical Managers, Staff Nurses and Technicians on any specific problem of patient care including selection of modality.
  • Responsible for keeping abreast of changes in trends, concepts and studies in management and nursing practices through reading, attendance at workshops, conferences, etc.
  • Conducts staff meetings on a regular basis.
  • Reviews financial operations of Clinic with Administrative Team and Medical Director, providing input and participation in financial decisions relating to clinic operations.
  • Advises Medical Director and Administrator of changes in staffing requirements and/or problems. Makes recommendations concerning staff development.
  • Supervises initial and ongoing patient education. Review and documentation of patient education as necessary to ensure compliance with ESRD Network, regulatory agencies, as well as DCI’s CQI Program and the individual clinic’s requirements.
  • Oversees responsibility for monthly patient lab work in accordance with the clinic’s policies and procedures.
  • Coordinates and participates in the completion of patient care plan per clinic’s policies and procedures. Reviews patient data in accordance with ESRD Network criteria identifying problems and formulating corrective action plans (i.e. anemia management, hospitalizations, vascular access coordinator, infection control monitor).
  • Oversees primary nursing teams for completion of monthly assignments. Participates in patient care conferences, medical rounds and reviewing charts.
  • Coordinates with Medical Director the supervision of the Social Work, Renal Nutrition and Technical staff. Carries out supervisory responsibilities in accordance with the Clinics policies and procedures and applicable laws.
  • Interviewing, hiring, and training employees; planning, assigning, and directing work. Appraising performance; rewarding and disciplining employees. Addressing complaints and resolving problems in coordination with the Clinical Administrator.

Dialysis Registered Nurse

DCI
11.2015 - 08.2017
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Responsible for patient care staffing, matching patient needs with staff capabilities and experiences to maximize staffing resources.
  • Assures the transcription and implementation of Physician orders.
  • Coordinates with the Clinical Supervisor/Nurse Manager the scheduling of patients to ensure accommodations of all patients per Clinic’s policies.
  • Assists patient care staff as necessary in initiating, monitoring and termination of dialysis treatments.
  • Directly or indirectly makes appropriate referrals to all disciplines of the patients Health Care Team including but not limited to Dietitian, Social Worker, Physician and transplant center, as necessary.
  • Supervises initial and ongoing patient education. Review and documentation of patient education as necessary to ensure compliance with ESRD Network, regulatory agencies, as well as DCI’s CQI Program and the individual clinic’s requirements.
  • Responsible for obtaining consent forms and review of all clinical policies and procedures and information pertaining to the patient with new dialysis patients prior to initiation of first dialysis treatment.
  • Interacts with the hospital and acts a liaison between in-center dialysis unit and the hospital in the patients behalf to ensure continuity of care.
  • Coordinates and participates in the completion of short term and long term care plans per clinic’s policies and procedures.
  • Reviews patient data in accordance with ESRD Network criteria identifying problems and formulating corrective action plans.
  • Assists in the teaching and training of new staff members as directed and supervised by the Education Coordinator, the Clinical Supervisor and/or the Nurse Manager.


Registered Nurse

MUSC Digestive Disease Center/Medical-Surgical
06.2012 - 05.2015
  • Apply professional nursing theory and practice to assess, plan, implement and evaluate patient care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed care from admission to discharge.

Patient Care Technician

MUSC Post Anesthesia Care Unit
01.2008 - 06.2012
  • Developed competencies in various skills: operating cardiac monitors, set up and run 12-lead EKG recordings, remove arterial lines, set up IV pump equipment, monitor blood sugars, and set up bays with appropriate supplies for each patient before they arrive from the operating room.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Patient Care Technician/Administrative Assistant

MUSC Medical Surgical Unit
03.2005 - 01.2008
  • Developed competency in various skills: transcribing physician orders, requesting labs, transcribing ordered medications onto patient’s MAR, setting up PT/OT/ST/RT consults for patients.
  • Assisting patients with ADL's, performing EKGs, phlebotomy, collecting labs, discontinuing IV’s, etc.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

Bachelor of Science - Nursing

University of South Carolina
Columbia, SC
05.2012

Bachelor of Science - Psychology

College of Charleston
Charleston, SC
05.2003

Skills

  • Course Content Development
  • Educational Leadership
  • Continuous Quality Improvement (CQI)

Certification

  • Certified Dialysis Nurse, NNCC
  • BLS/AED Certified, AHA

Timeline

Clinical Nurse Educator

DCI
01.2018 - Current

Nurse Manager Permanent/Interim

DCI
08.2017 - Current

Dialysis Registered Nurse

DCI
11.2015 - 08.2017

Registered Nurse

MUSC Digestive Disease Center/Medical-Surgical
06.2012 - 05.2015

Patient Care Technician

MUSC Post Anesthesia Care Unit
01.2008 - 06.2012

Patient Care Technician/Administrative Assistant

MUSC Medical Surgical Unit
03.2005 - 01.2008

Bachelor of Science - Nursing

University of South Carolina

Bachelor of Science - Psychology

College of Charleston

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April Singleton